Senior TechOps Engineer with French language

Description

• The TechOps team is responsible for the day-to-day delivery of multi-platform telematics SaaS offering.
• The ideal candidate is an experienced IT professional with a successful track record of working in technical teams in a multi-disciplined technical environment.
• Within this role you will work with the TechOps Team to support the core infrastructure and with the IT infrastructure team to deliver project and required maintenance tasks.
• The role demands a good communicator able to converse with IT, network admins, technical developers, senior management, and other internal departments.
  
  

• Maintain in operational conditions the TechOps and IT infrastructures (version upgrades, migrations, patching)
• Assist help desk with escalation when required
• Ensure stability and availability of the operational environment
• Implement evolution of the platforms
• Maintain and operate the On-premises and Cloud Infrastructures.
• Research on new technologies and improvements for the infrastructures which can benefit the business.
• Respond to and resolve critical system issues in business hours
• Conduct post incident analysis to improve the quality of service.
• Follow Change Control procedures for production platforms and services.
• Adherence to Our ISO27001 certification standards: - Compliance with business policies and procedures - Handling and protection of information, reporting of security events and following and continuously improving operational procedures
• Documenting completed services and performing a handover to other departments for in-service delivery and support.
  
  

• Linux/Unix Operating Systems - Build/Config/Support (CentOS / Rocky Linux)
• Chef Proficiency: Demonstrated experience with Chef for configuration management and automation. Ability to write and manage Chef recipes and cookbooks.
• Experience of infrastructure: Physical Servers, VMware ESXI, SAN Storage.
• Windows Operating Systems – Build/Config/Support
• Windows Domain Management skills
• Troubleshooting and Problem-Solving Skills
• Monitoring Solutions and Incident Resolution
• Practical understanding of Cloud architecture concepts, e.g. scaling, performance, security, integration & costs.
• Experience in at least one script development language (Chef, Terraform, PowerShell)
• Experience with Atlassian management technologies (i.e. Jira & Confluence)
  Fluent in English and French
  
  

• Experience with other configuration management tools (e.g., Ansible, Puppet).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of cloud platforms (AWS, Azure, Google Cloud).