Sr End-to-End Solution Advisor - Retail

Overview

Blue Yonder is seeking an astute, collaborative team player with a strong understanding of end-to-end retail planning & execution operations—including merchandise financial planning, supply chain planning, category management, transportation, warehousing, labor, order management, and returns. This individual will help our clients unlock competitive advantage by designing and delivering strategic solutions that connect planning and execution across the retail value chain.

Scope

As a Pre-Sales Solutions Advisor, you’ll partner with our sales and cross-functional teams to architect and articulate tailored solutions that address the complex challenges retailers face across the entire supply chain. You will act as a trusted advisor to our clients, providing strategic insight and demonstrating how Blue Yonder’s integrated platform can drive agility, efficiency, and profitability across their planning and execution processes—from initial demand planning through last-mile fulfillment and returns.

What You’ll Do

• Engage deeply with retailers to understand their end-to-end business processes, pain points, and strategic objectives across planning, merchandising, logistics, and fulfillment.
• Co-create solution blueprints that span merchandise planning, inventory optimization, category resets, omni-channel fulfillment, transportation, warehousing, labor orchestration, and reverse logistics.
• Lead discovery sessions and workshops that surface business and operational challenges, and map them to Blue Yonder capabilities.
• Craft compelling stories and business cases using data-driven insights and tailored solution demonstrations that connect strategy to execution.
• Collaborate across Blue Yonder’s ecosystem—including Sales, Product Management, Professional Services, Value Engineering, and Partners—to design, validate, and present cohesive solutions.
• Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective to internal solution development and customer discussions.
• Build, configure, and deliver impactful demonstrations of Blue Yonder’s SaaS platform, showcasing how we help clients solve problems across the full retail value chain.
• Act as a customer advocate internally—sharing field insights to help shape product direction and go-to-market strategy.
• Translate complex retail challenges into achievable transformation roadmaps through solution recommendations and technical proof points.
• Support customer engagement from initial discovery to final presentation, influencing C-level decision-makers through clear articulation of Blue Yonder’s differentiated value.

What We’re Looking For

• Bachelor’s degree in Supply Chain, Business, Engineering, STEM, or related field
• 5+ years of experience in retail supply chain, consulting, or pre-sales roles involving planning, merchandising, or execution systems (WMS, TMS, OMS, Labor, Planning, or Category tools)
• Proven ability to operate across both strategic planning and operational execution domains
• Strong understanding of retail operations across grocery, hardlines, and softlines—including how stores and distribution centers interact to fulfill demand
• Experience building and delivering compelling demos and presentations to diverse audiences, including executives
• Strong analytical thinking, communication, and storytelling skills; able to synthesize and articulate value clearly
• Proficiency in SaaS platforms and ability to configure or tailor solutions in customer-facing environments
• Comfortable in a fast-paced, collaborative, and entrepreneurial environment
• Willingness to travel up to 50%

Personal Traits That Thrive in This Role

• Bold, curious, and confident in navigating complex client conversations
• Resilient and adaptable in the face of shifting priorities or new information
• Collaborative team player who contributes generously and listens deeply
• Empathetic and customer-obsessed with a passion for solving real-world challenges
• Skilled at using visuals and storytelling (e.g., PowerPoint, demos) to convey value and vision
• Energized by innovation, problem-solving, and making an impact