Technical Implementation Advisor

2 Months ago • 5 Years +

Job Summary

Job Description

As a Technical Implementation Advisor, you will lead the technical onboarding and post-implementation success of customers using Actian's solutions. You will manage the end-to-end technical implementation process, including onboarding, configuration, and deployment, ensuring seamless integration and optimization. This role involves providing technical documentation, identifying risks, and delivering insights to improve efficiency and performance. Responsibilities include leading onboarding, managing technical setups, and providing ongoing support to ensure customer success with the Zeenea Data Intelligence Platform. You will also partner with Product and Engineering to influence roadmap priorities based on customer feedback and contribute to case studies showcasing innovative metadata implementations.
Must have:
  • 5+ years in technical implementation, consulting, or customer success.
  • Ability to translate customer needs into actionable technical requirements.
  • Experience managing multiple concurrent implementation projects.
  • Knowledge of APIs & software development, data pipelines, and enterprise integration architectures.
  • Proven success in enterprise software implementations.
  • Experience leading technical enablement or workshops.
  • Strong problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
Good to have:
  • Strong understanding of data catalogs and governance policies.
  • Experience with metadata-driven architectures and data integration strategies.
  • Prior experience in a Technical Account Management (TAM) or Data Consulting role.
Perks:
  • A success-oriented compensation package.
  • Participation in our Company Social Responsibility (CSR) matching program.
  • Work-life balance with the option of working from home with flexible hours.
  • Access to a Wellness, Sport & Meditation App.
  • A Buddy Onboarding Program.
  • Opportunities for work and travel within an international environment.
  • Team events and company parties.

Job Details

Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success.

As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time.

This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions.


Responsibilities
  • Technical Implementation & Onboarding
  • Lead technical onboarding process for new Zeenea Data Intelligence Platform customers
  • Develop and execute customer implementation plans ensuring smooth deployment and adoption
  • Manage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environments
  • Provide customer technical documentation, workflows, and best practices for metadata management and governance
  • Proactively identify technical implementation risks and provide recommendations to mitigate issues before they arise

  • Post-Implementation Optimization
  • Support advanced technical integrations to extend platform capabilities
  • Deliver ongoing technical insights to help customers improve efficiency, performance, and scalability
  • Advise customers on complex metadata manipulation projects

  • Technical Customer Success
  • Partner with Product and Engineering to influence roadmap priorities based on customer feedback
  • Support customer presentations, providing technical insights that reinforce business impact
  • Contribute to case studies showcasing innovative metadata implementations


Skills and Expertise:
  • 5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environment
  • Excellent ability to translate customer needs into actionable technical requirements
  • Experience managing multiple concurrent implementation projects with enterprise customers
  • Knowledge of APIs & software development (Python, Java), data pipelines, and enterprise integration architectures
  • Proven success in enterprise software implementations, balancing technical execution with customer business needs
  • Experience leading technical enablement, training, or technical workshops
  • Strong problem-solving and troubleshooting skills with a proactive approach to issue resolution
  • Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels


Preferred:
  • Strong understanding of data catalogs, business glossaries, lineage tracking, and governance policies
  • Experience with metadata-driven architectures and data integration strategies across cloud and hybrid environments
  • Prior experience in a Technical Account Management (TAM) or Technical and/or Data Consulting role


What We Offer:
  • A success-oriented compensation package.
  • Participation in our Company Social Responsibility (CSR) matching program, allowing you to make a positive impact.
  • Achieve work-life balance with the option of working from the comfort of your home with flexible hours.
  • Access to a Wellness, Sport & Meditation App to support your physical and mental well-being.
  • A Buddy Onboarding Program to help you seamlessly integrate into our team.
  • Opportunities for work and travel within an international environment, broadening your horizons.
  • Engage with colleagues through team events, trade fairs, and seasonal on-site company parties.
  • Experience a workplace that offers great teams, exciting challenges, and a fun atmosphere. 


If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.


We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. 

Similar Jobs

WebMD - Junior BI/DB Developer

WebMD

Lviv, Lviv Oblast, Ukraine (Hybrid)
1 Week ago
Toast - Principal Software Engineer - Payments

Toast

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
clevertap - Vice President - Finance

clevertap

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Diligent Corporation - Customer Success Manager II

Diligent Corporation

New York, United States (Hybrid)
1 Day ago
Alpha Sense - Staff AI Engineer

Alpha Sense

Bengaluru, Karnataka, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

zeta - Release Train Engineer (Analytics)

zeta

Bengaluru, Karnataka, India (On-Site)
2 Months ago
FICO - Software Quality Assurance - Lead Engineer ( SDET Role)

FICO

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Tencent - Technical Lead, Game Marketing Technology - SaaS Platform

Tencent

Los Angeles, California, United States (On-Site)
4 Months ago
USE Insider - Global Rewards Specialist

USE Insider

Istanbul, İstanbul, Türkiye (Hybrid)
1 Year ago
Veeam Software - Talent Acquisition Partner (Japanese Speaker)

Veeam Software

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
dun bradstreet - Account Executive III

dun bradstreet

United States (Remote)
2 Weeks ago
Workato - Solutions Consultant

Workato

Denver, Colorado, United States (On-Site)
4 Days ago
zeta - Manager/Senior Manager - Communications & Media Relations

zeta

Bengaluru, Karnataka, India (On-Site)
1 Month ago
cyara - Customer Success Manager

cyara

Australia (Remote)
4 Months ago
Granicus - SLED Enterprise Account Executive - State Team - East Region

Granicus

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United Kingdom

Maverick Games - Principal Engine Engineer

Maverick Games

Warwick, England, United Kingdom (Hybrid)
2 Months ago
hogarth - Executive Assistant

hogarth

London, England, United Kingdom (Hybrid)
1 Month ago
Rocket Science - Software Engineer - UI

Rocket Science

Wales, United Kingdom (Hybrid)
3 Months ago
Lockwood - 3D Generalist

Lockwood

Royal Leamington Spa, England, United Kingdom (On-Site)
2 Months ago
Figma - Account Executive, Enterprise

Figma

London, England, United Kingdom (Hybrid)
3 Weeks ago
frames store - Previs Artist - Film & Episodic

frames store

England, United Kingdom (Hybrid)
5 Months ago
TT Games - Senior Render Tech Programmer

TT Games

Knutsford, England, United Kingdom (Hybrid)
1 Month ago
Thales - Systems Integration and Test Manager

Thales

Crawley, England, United Kingdom (Hybrid)
2 Months ago
dun bradstreet - GTO Program Manager

dun bradstreet

London, England, United Kingdom (Hybrid)
3 Weeks ago
Pivotroots - Global Partnerships Executive

Pivotroots

London, England, United Kingdom (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

United States (Remote)

Dubai, Dubai, United Arab Emirates (On-Site)

United States (Remote)

United Kingdom (Remote)

United Kingdom (Remote)

Sunnyvale, California, United States (Remote)

Melbourne, Victoria, Australia (Remote)

United Kingdom (Remote)

Sunnyvale, California, United States (Remote)

View All Jobs

Get notified when new jobs are added by Actian

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug