Technical Lead - Automation/Performance Testing

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"We are building the future of FICO’s Platform capabilities and solutions. Come join our team as a hands-on technical member where you will drive the engineering and testing of solutions built from FICO’s Platform capabilities utilizing the latest technologies. You will work in an Agile environment, working with teams of architects, engineers, and product leaders on platform services and solutions that run in multiple cloud and non-cloud infrastructures. You will be strongly challenged and will work within an amazing software organization. Join us in realizing our strategic solutions development vision” - VP Software Engineering.

What You'll Contribute 

• Lead the design, development, and execution of various forms of tests for solutions supporting the capabilities of a large world-class enterprise-level platform. 

• Hands-on development and execution of functional and non-functional tests covering high performance, high availability, interoperability, and reliability.

• Develop automated tests, utilities, and test harness in support of test automation and performance testing.

• Evaluate new testing frameworks and raise quality standards continuously.

• Design E2E performance tests based on requirements adhering to standards and guidance from architecture team members, analytics, components, and solutions engineer leaders.

• Measure E2E performance for solutions/applications. Analyze and highlight performance hotspots and work with architect and engineer leaders to determine tuning and changes to improve performance and functionalities.

• Develop tools and test automation to support CI/CD, performance tests, metrics collection and reporting.

• Install applications and databases relevant to automation and performance testing

• Participate with Senior engineers and Product Management to develop performance test plans, create epics and stories, and define their acceptance criteria. 

• Experienced with enterprise architectural models and distributed software design. 

• Serve as a source of technical expertise, mentor junior engineers, and raise quality standards. 

• Manage ambiguity and moderate levels of complexity, and proactively discover performance issues. 

• Share ownership in quality, test automation, continuous integration and delivery, and production operation. 

• Quickly escalate challenges and risks incurred during the projects. 

• Demonstrate technical leadership through KTs, presentations, white papers and event participation.

What We're Seeking 

• Bachelor’s/Master’s degree in Computer Science or related disciplines. 

• 5+ years experience as a software developer/system/product/performance engineer.

• Hands-on Automation experience with expertise in writing tests, planning approaches and guiding team members.

• Solid or expertise in at least one program language (e.g., Java, and Python, TypeScript, Shell or other scripted language).

• Solid knowledge of test automation and performance tools such as Selenium, Cucumber, and JMeter.

• Experience with creating, documenting, and executing performance test plans and test cases.

• Hands-on experience of developing and executing functional and non-functional tests.

• Performance Testing experience with concepts and methodologies such as load tests, spike tests, endurance tests, and scalability tests.

• Performance monitoring and measurement for microservices such as response time, latency, throughput, memory, CPU utilization, network traffic using monitoring and data-visualization tools like Prometheus, Grafana, AWS CloudWatch, etc.

• Performance test statistics gathering and formal reporting of test results and defects tracking.

• Performance tuning and identifying possible bottlenecks in an enterprise-level cloud application.

• Experience in deploying, administering, maintaining and upgrading Kubernetes based systems on a cloud provider like AWS/GCP/Azure.

• Working experience of the following is a plus (Unix, Dockers, Virtual Machines, Kafka, Ignite, GIT and CI/CD tools).

• Experienced and passionate with functional and non-functional testing, automated regression, and test integration. 

• Comfortable with Scrum software methodology.

• Ability to work well as part of a geographically diverse team.

• Ability to multitask, prioritize, show initiative, and respond quickly in a fast-paced collaborative environment.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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