Technical Project Manager
Job Summary
Job Description
The Technical Project Manager will be a member of the Product organization, familiar with Agile processes and supporting enterprise-level hardware and software products. They will work with teams in the US, Dublin, and Helsinki, ensuring proper scoping, dependency management, and meeting project goals and deadlines. The ideal candidate will lead enterprise-level software and hardware projects, ensuring timely delivery and communicating deliverables to stakeholders. They will define project scope, manage project status meetings, develop dashboards, and work with stakeholders.
Must have:
- 5+ years of enterprise-level project management experience.
- Experience with Atlassian Jira, Jira Advanced Roadmaps, and Confluence.
Good to have:
- PMP or equivalent certification is a plus.
- Experience in the Telecommunications industry.
13 skills required
Job Details
Description
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
We are looking for a Technical Project Manager who is a member of the Product organization. We need someone who is familiar with Agile processes (Scrum, Kanban, Lean, etc.) and supporting enterprise-level both hardware and software products. You will be working with European and US-based teams located in the US, Dublin, Helsinki. You will work closely with the Product, Data Science, and software and hardware Engineering organizations. You will ensure deliverables are properly scoped, dependencies are accounted for and the project is meeting goals and deadlines.
The ideal candidate has successfully led and independently owned the lifecycle of an enterprise-level software and hardware project, ensuring timely and successful delivery using technical project management best practices. You act as the point person for multiple projects to ensure visibility, accountability and deliverables are communicated to Sales, Executives and other stakeholders. You are a detail-oriented person with exceptional communication, analytical and abstract thinking skills. You work well with others and are able to “influence without authority” in order to successfully deliver multiple projects on time. You have worked closely with business and technology partners, played a crucial role in supporting customer-facing software, and have demonstrable experience building and fostering relationships with internal stakeholders.
What You'll Do:
- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- work closely with Agile Coaches and Product to align on competing priorities to ensure the backlog is properly prioritized with project-level requirements
- run project status meetings to determine progress, identify roadblocks, drive their resolution or ensure a clear hand-off to the right owner and work to minimize risks
- provide clear, concise and accurate written communication in the form of status reports
- develop and manage sales and executive level dashboards to inform of project status, review timelines, assess project risk, identify mitigations.
- work closely with all stakeholders review priorities and project deliverables
- attend cross-team meetings and articulate any issues, changes in priority, or blockers that impact projects
Expectations for Success:
- Develop project plans that support the greater company roadmap, breaking down project deliverables into phases and milestones
- create Jira Plans to manage project timeline including milestones, dependencies, risks to communicate status
- track interdependencies, assess project risk, identify mitigations, and work across teams to develop contingency plans
- assist your teams with work estimation and resource allocation
- conduct regular project reviews, gather feedback, capture outputs in tickets and/or notes and communicate to stakeholders
- possess exceptional leadership, time management and organizational skills
- Drive continuous improvement initiatives to enhance project management processes.
- Resolve blockers and issues promptly, escalating when necessary within
Requirements:
The heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.
- 5 years + of enterprise-level technology running hardware and software project/program management experience
- Experience with Atlassian Jira, Jira Advanced Roadmaps and Confluence and Google Suite products.
- Admin experience with Atlassian Jira and Confluence
- Deep experience with Jira and building Jira Dashboards
- Proficiency with Google Sheets
- Familiarity with both Agile and Waterfall methodologies
- Self-starter with ability to work independently
- Proven experience with the software development project lifecycle
- Excellent written and verbal communication skills
- Project Management Professional (PMP) or equivalent certification is a plus.
- Bachelor’s degree in Business Administration, Engineering, Project Management, or or professional work experience in related fields
- Experience in the Telecommunications industry within and end to end customer engagement lifecycle
- Jira administration experience
- Internet, cellular, broadband, telecom technology experience
- Networking fundamentals such as wifi networking
- Baseline understanding about data ingestion
- Basic understanding of large-scale implementations of AWS infrastructure, Redshift, Athena and other technologies
- Embedded hardware experience for mobile devices
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