Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine, Anthos

1 Day ago • 4 Years + • DevOps

Job Summary

Job Description

The Google Cloud team helps companies, schools, and government seamlessly switch to Google products. As a Technical Solutions Engineer, you'll solve technical issues, showcase product benefits, and work with a cross-functional team. Responsibilities include resolving production deployment issues, understanding Google Cloud's architecture, acting as a consultant for internal/external stakeholders, and collaborating globally to ensure customer support. You'll advocate for customer needs and drive product improvements. The role requires strong troubleshooting and communication skills, expertise in Kubernetes, Anthos, and cloud infrastructure, and experience working with diverse teams and customers.
Must have:
  • Bachelor's degree or equivalent experience
  • 4+ years coding (Java, C++, Python, etc.) or system design
  • 4+ years troubleshooting and customer advocacy
  • 4+ years Web Tech, Networking, Infrastructure, Containerization (Kubernetes, Openshift) or Linux experience
  • Fluent English communication
Good to have:
  • Experience with kernel debugging and performance analysis
  • Experience debugging in multi-node environments
  • Experience with public cloud services

Job Details


Minimum qualifications:

  • Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • 4 years of experience with Web Tech, Networking, Infrastructure, Containerization (e.g., Kubernetes, Openshift), or Linux.
  • Ability to communicate in English fluently in order to communicate in this customer-facing role.

Preferred qualifications:

  • Experience with exploratory kernel debugging and performance analysis of containerized systems.
  • Experience debugging workload issues across multi-node environments.
  • Experience working with any public cloud services and infrastructure.

About the job

The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale.
  • Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis.
  • Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work as part of a team of engineers/consultants that globally ensures customer support, including participating in non-standard work hours/shifts, and may also include weekend work.
  • Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to improve the product, and drive production.

Similar Jobs

ByteDance - Research Scientist, Data Management and Security

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Zazz - Machine Learning Engineer

Zazz

(Remote)
2 Months ago
Provenir - Senior Quality Assurance Automation Engineer

Provenir

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Microsoft - Principal Software Engineer - Backend

Microsoft

Bengaluru, Karnataka, India (On-Site)
1 Week ago
G5 Games - Monitoring Engineer

G5 Games

Tbilisi, Tbilisi, Georgia (Remote)
1 Month ago
Zazz - Java Developer

Zazz

(Remote)
2 Months ago
RoofStack - Senior Platform Engineer

RoofStack

İstanbul, İstanbul, Türkiye (On-Site)
2 Months ago
NVIDIA - Senior Software Engineer – AI Infrastructure and Tooling

NVIDIA

California, United States (Remote)
1 Month ago
Microsoft - Technical Support Engineer - Azure Billing and Subscription

Microsoft

Lisbon, Lisbon, Portugal (Hybrid)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ION - Smalltalk Developer - 708

ION

India (On-Site)
6 Months ago
ByteDance - Software Engineer Intern (Cloud Native Infrastructure)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Gaming Innovation Group  - Big Data Engineer

Gaming Innovation Group

St. Julian's, Malta (Hybrid)
1 Month ago
Google - Software Engineer II, Google Cloud

Google

Hyderabad, Telangana, India (On-Site)
5 Months ago
Netflix - Full-Stack Engineer (L5)

Netflix

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Microsoft - Software Engineer II/Senior Software Engineer - CTJ - POLY

Microsoft

Redmond, Washington, United States (On-Site)
1 Week ago
The Walt Disney Company - Sr Salesforce Administrator

The Walt Disney Company

San Antonio, Texas, United States (On-Site)
1 Week ago
Push Gaming - Information Security Analyst

Push Gaming

Malta (Remote)
1 Week ago
Bad Robot Games - Online Engineer

Bad Robot Games

California, United States (Remote)
2 Weeks ago
Omnissa - Member of Technical staff - Android

Omnissa

Bengaluru, Karnataka, India (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Google - Quality Control Manager

Google

Gurugram, Haryana, India (On-Site)
1 Week ago
Axinous - Senior Software Development Manager - C, Linux, Distributed Systems

Axinous

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
PwC - Associate|Oracle fusion Finance| Oracle|Advisory|Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Quizizz - Platform Engineer

Quizizz

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Nagarro - Associate Principal Engineer, Cloud

Nagarro

India (Remote)
6 Months ago
Rivos - CPU Physical Design - Full time

Rivos

Bengaluru, Karnataka, India (On-Site)
6 Months ago
A5 Labs - Senior Game Developer

A5 Labs

New Delhi, Delhi, India (On-Site)
8 Months ago
Google - Training Program Manager, YouTube

Google

Hyderabad, Telangana, India (On-Site)
1 Week ago
Warner Bros Games - Senior Software Engineer - Roku

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
Cognite - Senior Front-end Engineer

Cognite

Bengaluru, Karnataka, India (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

Microsoft - Principal Engineering Manager - Azure Core

Microsoft

(On-Site)
1 Week ago
Scanline VFX - Release DevOps Engineer

Scanline VFX

Montreal, Quebec, Canada (Hybrid)
3 Weeks ago
N-iX - Technical Lead Data Engineer

N-iX

Ukraine (Hybrid)
2 Months ago
Axinous - Senior Software Development Manager - C, Linux, Distributed Systems

Axinous

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Sonar Source - Solutions Engineer - Strategic Accounts

Sonar Source

Austin, Texas, United States (Hybrid)
6 Months ago
Microsoft - Technical Support Engineer - MySQL or PostgreSQL

Microsoft

Selangor, Malaysia (Hybrid)
1 Week ago
NVIDIA - Software Manager, Golang Kubernetes

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Fortis Games - Senior Cloud Security Engineer

Fortis Games

Portugal (On-Site)
2 Months ago
KBG Blockchain Game Studios - Back-End Developer (NodeJS)

KBG Blockchain Game Studios

Thành Phố Hồ Chí Minh, Vietnam (On-Site)
9 Months ago
Probably Monsters - Senior Build and Release Engineer

Probably Monsters

Dallas, Texas, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Dublin, County Dublin, Ireland (On-Site)

New York, New York, United States (On-Site)

Waterloo, Ontario, Canada (On-Site)

Taipei City, Taiwan (On-Site)

San Francisco, California, United States (On-Site)

Saint-Ghislain, Wallonia, Belgium (On-Site)

Bengaluru, Karnataka, India (On-Site)

Austin, Texas, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug