Technology Program Manager

Job Description & Summary

About the role

As a Program manager you will be an integral player in the development and management of our internal business line. You will closely collaborate with the Program Sponsor on laying out the strategy for the business line goals and on expanding the use of PwC’s CEE nearshore technology talent solution. 

You will constantly develop and maintain the objectives specific for individual PwC network firms, which will require a close collaboration with these member firms. Supervising all business and operational activities will include an extensive stakeholder and vendor management across different seniority levels and different geographies offering you to work in a truly global environment. 

The technical solution enables streamlining and enhancements to the talent sourcing process and part of your role will be the governance of the solution’s strategy and direction as well as collaboration with the team to oversee the solution’s further development. 
 

About the manager

The project is led by one of the PwC Partners in the Czech office. Originally with a background in financial services risk management, he has led an expansion of the current team into wider Risk & Regulatory topics including digital and technology related support to PwC clients. The existing multi-national team is predominantly Prague based.

Job description & summary

The candidate will be responsible for managing the team, coordinating and developing relationships with PwC network firms and overseeing technology talent sourcing activities including vendor management. The key areas are:

Program management

• Strategy - managing and enhancing Program strategy, goals and KPIs

• Processes enhancements - resourcing, vendor and team management

• Work with the Operations manager in reporting preparation, i.e. management information creation, PwC network firms and vendors status reporting, finance, etc. 

• Management of other internal programme development initiatives - preparation of materials for events or other internal / external purposes and the production of Management Information for PwC senior management

• Regular interaction with multiple project partners on business and operational matters 

• Support individual line managers in relevant meetings with internal/external stakeholders

Business development

• Service offering (value proposition) development and preparation of business cases together with the Program Sponsor and Development Manager

• Communication with PwC network firms on regular basis - identify and support business cases, support the Development Manager in order to drive these meetings

• Consult the Development Manager to ensure demand for resources is matched to relevant talent and liaise with partners 

Resourcing management

• Oversee and support the end to end process from identifying and processing the opportunity through onboarding the talent and to offboarding and closing project

• Govern the process of tracking demand, request status, admin processes such as invoicing

Vendor management

• Oversee vendor communication and regular quality reviews (vendor performance on projects)

• Maintain relationships with vendors and contribute to establishing new partnerships by assessing the suitability according to the CEE Technology Strategy. 

• Work with the Operations manager to oversee the onboarding process of new partners  renewals of existing relationships.

Product (sourcing platform) management

• Cooperate with the Operations Manager in enhancing the Tech solution

• Support the Operations Manager in managing individual plugins to the Tech solution, i.e. platform, process enhancement tools, CV builder and others

• Build the Platform requirements and work with the platform provider to ensure the solution is fit for purpose and aligned to the Program’s processes / needs 

• Support the team in Identifying necessary enhancements of the Platform and work with the platform provider to implement these

Requirements of the role

• Communication and interpersonal skills - Need to work in a matrix environment managing multiple stakeholder group interactions at different levels

• Leadership, teamwork and stakeholder management 

• Strong organizational skills

• Problem solving mindset

• Project management / Change management desired

• Relationship management and client focused approach

• Ability to work independently and identify opportunities for process enhancements 

• Fluent in English - expect 100% of daily communication to be in English 

• Minimum of Bachelor degree 

Desired skills and experience

• Good understanding of the technology landscape and the specific developments around technology consulting and IT services sourcing

• Additional foreign language skills are a benefit, but not a must (German, Spanish, French, Italian)

• Previous consulting or technology consulting experience desired

• Previous experience from multinational organizations is a plus

Our Benefits and Fun

• Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.

• Fair wages plus annual bonus corresponding to your performance

• Paid time off 30 days, 3 Wellbeing days and 2 extra day off from the company at the end of the year.

• High-end Ultrabook and iPhone with unlimited data.

• Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports (Multisport), health... Simply on what you enjoy.

• Support for your education and development: we offer business and digital training (Alteryx, Power BI etc.) and many other training and workshops to further develop your personal and professional skills. We pay for technical certifications and the time you spend studying them.

• Opportunity to work in the future at a foreign PwC office, for example in the USA, Canada and there are others in the selection.

• Extra-work activities and Away Days (team building, ski weekend, etc.).

• You will develop your skills while having the support from the top notch professionals in the team (also career coaching etc).

PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop. Are you interested in our offer? Let us know about yourself and we will discuss more details together!

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