U.S. Equipment Supply Chain Supervisor

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Accountabilities include, but are not limited to:

• Managing a U.S. facing equipment categories and suppliers through the following:
  • Determining equipment and support needs for various cross-functional projects that support the U.S. business strategy.
  • Completing necessary tasks to gather key supplier data (i.e. volumes, costs, product and service performance statistics, financial information, logistics for deployment, etc.)
  • Identifying supplier risks and formulating suggested mitigation strategies
  • Reviewing and approving vendor performance standards and measurements
  • Providing input into annual category management strategies with the Global Equipment Supply Chain teams.
  • Facilitating escalations on behalf of franchisees and other stakeholders
• Development of skills to independently manage assigned categories and supplier relationships
  • Negotiation of pricing, service agreements, preventative maintenance programs, warranty, etc. with US specific Equipment Suppliers
  • Ensure supply availability and planning for new equipment releases and/or special programs.
  • Ensure performance and accessibility of Equipment Supplier Service Networks to improve equipment uptime and reliability.
  • Ensure in supplier expectations for delivery lead-time and logistics processes improvements are being met.
  • Communication for new equipment releases and equipment-related programs as per above negotiations with alignment from Engineering, Operations, Worldwide Equipment, etc.
  • Communicate, evaluate, measure and enforce Supplier Expectations with Supplier base
  • Serve as an advocate for the Owner / Operator, Company and Supplier by leading successful resolution of field issues and minimizing recurrence through process improvement.
• Executing all necessary communications to ensure accurate and timely flow of information to franchisee, cross-functional stakeholders, and suppliers
• Serve as one of the key relationship owners with the NSLC (National Supply Leadership Council for U.S. Franchisees)

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $75,700 – $94,620 per year  
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Educational/Previous Experience Requirements:

• Bachelors’ Degree in Supply Chain Management, Business Management or equivalent field experience is preferred.
• 4+ years’ experience in supply chain or commensurate project management experience in related functions is required
• U.S. Deployment, strong project management, direct franchisee interactions are a plus
• Project Management Certification is a plus (PMP)
• Advanced education is a plus (e.g. MBA)

Knowledge, Skills, and Abilities:

• Proficient communication and presentations skills (written and verbal)
• Strong project management skills and experience.
• Possess a working knowledge of procurement best practices such as sourcing, RFP processes including supplier negotiations, selection, evaluation, management, and development; must be able to demonstrate “hands-on” experience
• Think critically in order to structure analyses and processes to solve poorly defined problems and create a strong business narrative.

People/Relationship Management

• Growth-mindset with the ability to build positive relationships with internal and external stakeholders including suppliers, franchisees, and cross-functional partners.
• Capable of leading, coaching, and developing others
• Demonstrated ability to self-motivate and drive outcomes with minimal management direction.
• Able to align activities with business goals and priorities.
• Possess natural curiosity, asking probing questions when necessary to understand a problem.

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.