Access Control Technician

Tesla is accelerating the world's transition to sustainable energy. Revolutionary strategies and products were developed within a few years and successfully launched on a large scale. This is only possible through extraordinary speed, innovation, and efficiency. 

Gigafactory Berlin forms the perfect basis for rolling out Tesla's incredible success story in Europe. The most important pillar for this is our employees. Their passion, motivation and engagement ensure that we achieve our goals. We are looking for you to continue and expand this success story together.

The Role 

The Access Control Technician is responsible for monitoring, tracking, and coordinating all security and access permissions for new employees, contractors, and vendors.  The Technician shall maintain and update access levels for existing employees and contingent workers. Using a variety of systems, this role will assist with requests both in-person and email/ticketing system. The Access Control Technician will troubleshoot, assess, and triage access control issues as required.

• Able to adapt to communication styles to suit different audiences at Tesla
• Action-oriented, able to follow up on feedback to ensure positive outcomes
• Provide exceptional customer service while supporting external partners with requests through established communication channels
• Manage and maintain all requests, resolving within the Service Level Agreement (SLA) guidelines
• Adhere and follow the guidelines established through the Global Access Control Program
• Identify issues with badging processes and equipment and bring to the attention of management
• Develop insightful recommendations to address complex operational and strategic problems
• Perform other duties and special project functions as assigned