Company Overview
CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.
The Role:
The Account Director at CommerceIQ will be a strategic leader responsible for driving customer satisfaction, adoption and retention. This role values a deep understanding of the CPG / retail industries, exceptional leadership skills, and the ability to manage complex customer relationships at the executive level. The ideal candidate will be passionate about customer success, demonstrate commercial acumen, and possess the expertise to lead cross-functional teams in delivering exceptional customer outcomes.
This is a unique role in that it is part Customer Success and part Product Manager as you help us invent AI-driven CS. Only a few companies are attempting to do what we are, and you will help to lead the charge on this while overseeing a $5M portfolio of key customers.
The role reports to our VP of Customer Success and will be remote from the New York tri-state area or Atlanta due to where the clients who you will support are located. Please only apply if you are located in New York, New Jersey, Connecticut, or the Atlanta, Georgia metro area.
What You'll Do:
What You’ll Bring:
Benefits & Perks:
The typical base pay range for this role across the US is USD: $140,000 - $240,000/per year. This does not include the variable which is also associated with this role.
This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:
Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
CommerceIQ is the pioneer in helping brands win on retail ecommerce channels such as Amazon, Walmart.com, Instacart and 800+ other retailers. Our unified platform applies machine learning and automation across marketing, supply chain, and sales operations to help brands gain market share profitably.
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