Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OracleManagement Level
Senior AssociateJob Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array
of teams to help our clients operate new capabilities, achieve operational efficiencies,
and harness the power of technology. Our Application Evolution Services team will provide you with the
opportunity to help organizations harness the power of their enterprise applications by optimizing the
technology while driving transformation and innovation to increase business performance. We assist
our clients in capitalizing on technology improvements and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients
maximize the value of their Oracle investment by managing the support and continuous transformation
of their solutions in the areas of finance operations, human capital management, supply chain
Management, reporting, analytics, governance, risk and compliance.
Minimum Degree Required (BQ) *:
Bachelor’s Degree
Degree Preferred:
Bachelor's degree
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: US
5-9 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *:
Demonstrates extensive level of abilities and/or a proven record of success identifying and addressing client needs:
Trains junior team members to develop skills;
Analyzes and customizes Release Notes for engagements, presenting to clients;
Serves as a SME for resolving complex production support issues and enhancements;
Develops expertise in specific application functions/capabilities;
Identifies opportunities for deploying new functionality;
Leads testing automation efforts;
Conducts ticket procedure calls with clients within specific area of expertise;
Required Skills:
Experience in Oracle Cloud / Fusion HCM Functional modules like Core HR, Absence, Time and Labor
Design and Implement absence management workflows, including approval processes and notifications.
Good understanding of Enterprise configuration, Workforce Structures, FlexFields, Journeys, Security and Roles.
Ability to configure various Absence Types and Absence Plans as per business requirements.
Ability to create Custom Time Entry, Validation,Processing & Calculation rules, Approval Rules.
Should have knowledge on creating Work Shifts, WorkDay Patterns and Work Schedules.
Requires strong face-to-face customer experience, as well as the ability to handle business stakeholder queries and meet expectations.
Experience in working with Oracle Support for various issue resolutions
Hands on experience in Unit Testing and UAT of issues and collaborate with the business users to obtain sign-off
Should be able to perform fit gap analysis
Should create and maintain the configuration workbooks
Experience in supporting period end closure activities
Generate ad hoc reports to measure and to communicate the health of the applications
Focus on reducing recurrence issues caused by the Oracle Fusion application
Prepare process flows, data flow diagrams, requirement documents, user training and onboarding documents to support upcoming projects and enhancements
Deliver and track the delivery of issue resolutions to meet the SLA’s and KPI’s
Should have good communication, presentation, analytical and problem-solving skills
Coordinate with team to close the client requests on time and within SLA
Should be able to independently conduct new features sessions with the clients / stakeholders
Should be able to manage the HCMTrack independently, interact with clients, conduct business requirement meetings and user training sessions
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
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