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Assistant Manager

Wales, United Kingdom (On-site)

Assistant Manager

2 Weeks ago • All levels • Operations

About the job

Summary

Assistant Managers at Mecca are responsible for overseeing all aspects of club operations, ensuring excellent customer service and team management. The role involves leading a team, including recruitment, training, and performance appraisal. They must be able to perform all roles within the club, maintaining a fun, adaptable, and welcoming atmosphere. The ideal candidate will be customer-focused, hardworking, and genuinely friendly. Responsibilities include leading, training, and appraising a team, while ensuring a high standard of customer service and maintaining a positive club atmosphere. The successful applicant will be cheeky, chatty, and committed to making customers feel like part of a family.

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Must have:

Customer service focused
Team leadership skills
Adaptable and hardworking
Fun and engaging personality

Perks:

Industry leading Tips
Pension
Life Assurance
50% discount on food and drinks
Company Sick Pay Scheme
Paid breaks
Employee Rewards platform
Employee Assistance Programme
Access to in-venue Mental Health First Aiders

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Job Description

Salary- £31,930 Per annum
Industry leading Tips
Pension
Life Assurance
50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
Company Sick Pay Scheme
Paid breaks
Employee Rewards platform; Enjoy savings on travel, restaurants, shopping and more!
Employee Assistance Programme and access to in-venue Mental Health First Aiders

Our Assistant Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team here in Swansea. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Qualifications

Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment
Leading a team by attracting, recruiting, training and appraising talented personnel

#LI-TC1 #LI-Onsite

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