Associate, Cross Border (Operation)

4 Days ago • All levels

About the job

Summary_{By Outscal}

Ninja Van is seeking an Associate for Cross Border Operations. You will coordinate with third-party vendors and prepare shipping manifests. Strong communication and problem-solving skills are essential.

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Coordination

Communicate and coordinate with third party vendors and agent.
Prepare accurate consolidated shipping manifests on a daily basis using data from multiple source.
Maintain open communication from vendors and clients and perform first level of problem analysis and solutioning

Monitoring & Reporting

Monitor lead time and service quality at every leg of the parcel lifecycle and preparing
SLA reports for management
Compile data for biweekly P&L review and periodic budget preparation
Generate and confirm the accuracy of invoices, bills and other related charges
Maintain records and generate reports for the management
Perform any other administrative duties related to cross border shipping

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