Associate Director - Consulting

2 Months ago • 12 Years +

Job Summary

Job Description

The Associate Director - Consulting will lead a team, manage complex projects, and build client relationships. They will act as a trusted advisor, optimize methodologies, and foster a collaborative environment. This role involves managing project resources, handling issues, and working with executives. The candidate must be well-organized, detail-oriented, and possess excellent communication skills. The role involves managing a portfolio of projects, leading implementations, scoping and estimating, working with cross-departments, and building relationships with stakeholders. They will also assist in building playbooks and understanding business processes and system architecture. This role requires strong program management skills with the ability to zoom in/zoom out of engagements based on portfolio reviews and program risk.
Must have:
  • Manage up to 15 Business Transformation projects.
  • Lead implementation services and consulting.
  • Work with cross-departments for solutions.
  • Build strong relationships with stakeholders.
  • Manage project resources including project managers.
  • Manage project issues, risks, and client expectations.
  • Bachelor's degree required.
  • 3+ years of experience as a Professional Services Director or similar.
  • 12+ years of progressive consulting project management experience.
Good to have:
  • Experience in functional or technical roles in large ERP systems is a plus.
Perks:
  • Competitive salary
  • Fun-filled work culture
  • Equal employment opportunities
  • Opportunity to build with a pre-IPO Global SaaS Centaur.

Job Details

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Job Summary: 

This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. She/He will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. 

This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. 

Key Responsibilities: 

  • Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic Engagements of varying complexity at any given time 
  • Lead the implementation services & consulting for assigned clients 
  • Implementation scoping, estimating and Contract reviews 
  • Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able  to come up with solutions which help provide value to clients 
  • Build strong relationships with Senior client stakeholders of Fortune 1000 companies
  • Manage project resources including Project Managers, Solution Architects, and Consultants
  • Manage project issues/risks and client expectations and escalate as needed
  • Assist in building playbooks and and benchmarks from completed projects 
  • Understanding of Business processes and System architecture 
  • Arranging and conducting initial Executive and CxO discussions and positioning meetings

Skill & Experience Needed:

  • Bachelor's degree required 
  • Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years 
  • 12+ years of progressive consulting project management experience 
  • Experience in functional or technical roles in implementation of large ERP systems is a plus 
  • Independent thinking with keen problem solving skills 
  • Ability to adapt to changing schedules and multiple work plans 
  • High organization and prioritization skills 
  • Excellent verbal, written and interpersonal skills 
  • Willingness to take hands-on approach to managing client needs and troubled engagements 

Critical Knowledge, Skills, and Abilities Requirements: 

  • Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA 
  • Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk 
  • Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation 
  • Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team 
  • Proven problem solving, risk mitigation and analytical skills 
  • Ability to handle high pressure situations 
  • Strong ownership to drive the projects from start to finish with maximum client delight.

 

What You’ll Get

  • Competitive salary.
  • Fun-filled work culture (https://www.highradius.com/culture/)
  • Equal employment opportunities.
  • Opportunity to build with a pre-IPO Global SaaS Centaur.

 

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About The Company

We are Pragmatists. Today, there are 3 distinct types of companies: the Pretenders, the Fairytale Startups, and the Pragmatists. At our core, we embody the latter. We prefer to keep it real. Unlike the Pretenders, we want our core values to guide decisioning and show up in the way people think, feel and act on a daily basis. Instead of being a Fairytale Startup, we want our people to think of us as their work home away from home (not a theme park) and to feel that they are making a huge impact. Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services/products.

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