Associate Market Manager

The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory  to help maximize the production potential in the marketplace.

The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.

What you'll do:

• Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)

• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion

• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs

• Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts

• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Specialized brands (e.g. Media Solutions) potential opportunities, Self-service tools (Expedia Partner Central)

• Guide and support Hotel Partners to deliver the best traveler experience

• Regular travel will be required for market visits

• Meet performance targets and execute effectively based on KPI metrics

• Conduct regular self-learning to improve skills

• Perform other assigned duties as necessary

Who you are:

• 1-3 years of experience in account management, partner/client success, consultative sales, or related field

• Proficiency in English and Spanish (Catalan is a plus)

• Passionate about travel

• Work independently and collaboratively with a diverse team

• Strong organization, time management, and attention to detail

• Clear, effective and persuasive communication, active listening

• Strong negotiation skills

• Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making

• Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the data

• Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team

• Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group

• Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style

• Drive for results

• Demonstrates persistence and follow-up in challenging situations

• Possess a growth mindset, consistently using feedback to improve in role