Business Strategist III - GSO.BizOps & Strategy

About the Role

We’re looking for a business strategist who will flex as a BizOps generalist to tackle high-impact and prioritized projects, bridging strategy and execution. Help shape and scale demand planning and scope/capacity frameworks across Riot’s game studios. This role combines high-level business strategy with hands-on operational design and rollout. You’ll work at the intersection of studio needs, workforce planning, and cross-functional alignment, ensuring the right approach for operational excellence.

You’ll partner closely with leaders across Game Studios, Finance, HRBPs, TA, and People Systems to co-create and implement scalable planning processes that support portfolio growth, prioritization, and tradeoff decisions.

Responsibilities:

• Lead the design and implementation of demand planning and scope/capacity analysis frameworks in support of operational goals
• Partner with studio leadership and producers to translate product roadmaps into actionable talent and resource plans
• Identify gaps between scope, demand, and available capacity, enabling proactive problem solving and strategic tradeoff conversations
• Develop and roll out standardized planning rhythms and tools across studios in collaboration with Finance, HR, TA, and Systems teams
• Drive the operationalization of operational processes across orgs, including intake, prioritization, and iterations
• Translate complex data and org dynamics into clear insights and recommendations for senior leaders
• Serve as a connective tissue across teams to align planning, reporting, and decision-making rhythms
• Flex as a BizOps generalist to tackle high-impact and prioritized projects, bridging strategy and execution as needed.

Required Qualifications:

• 6–8+ years of experience in business strategy, operations, or workforce planning, ideally in consulting, gaming, entertainment, product-driven environment
• Proven ability to design and scale cross-functional planning frameworks
• Strong analytical and systems thinking skills; comfort working with unstructured or evolving data, and extracting insights
• Excellent communication skills with the ability to translate research, insights, and strategy into clear narratives for senior stakeholders
• Comfortable balancing strategic thinking with hands-on operational execution

Desired Qualifications:

• Experience with resource management frameworks
• Background in game development, entertainment, or creative organizations
• Experience conducting in-depth market research and synthesize insights
• Familiarity with Jira or similar project management tools

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.