Client Manager

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Carat is an important part of our world-class offering - an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

We’re looking for a Client Manager to work on two of our accounts; Morson Coors and Kellenova in a 50/50 split.

Purpose of the Role

Molson Coors are a global beverage company who produce the likes of Carling, Madri, Coors, Cobra, Staropramen, Pravha, Aspall and Rekorderlig. We work with them in the UK and Ireland markets to deliver exciting and innovation marketing campaigns to help them drive stand out and growth in a very cluttered alcohol market.  We work closely with the other Molson Coors partner agencies, Ogilvy for creative and Mars for Customer Activation, to create and interrogated inter-agency planning recommendation. We encourage face to face time, and in person meetings with the both the clients and wider agency group to build relationships and grow the teams understanding and expertise of the alcohol sector.

Pringles is a global icon and the largest brand in the Kellanova (formerly Kellogg’s) brand portfolio. This Pringles role sits within the Kellanova European planning team which includes brands such as Kellogg’s, Special K, Crunchy Nut, Pop Tarts, Rice Krispie Squares and Cheez Its. Agencies are all London based, with clients in Dublin (travel is limited but will happen occasionally). This role is a European planning role, with Pringles live in up to 28 markets annually.

Key Responsibilities

• Work with central activation teams and market planning to make sure strategies and audience plans are delivered across all markets; data and measurement teams to deliver best in class targeting, optimisation and evaluation; as well as having planning responsibility for smaller and UK based campaigns.
• Be the lead day to day client contact, supported by the Client Account Director. This includes building audiences, analysing competitors and working to develop bespoke strategy and partnerships to deliver cut through in a cluttered market.
• Work closely with the strategy teams to support annual planning and foster strong relationships with the media teams and media owners to deliver best in class campaigns.
• Support the Client Director to deliver innovative and creative solutions to client briefs, working collaboratively across Dentsu and across the network as needed using good knowledge of products and services to drive business value for clients and Dentsu.
• Project manage clients’ communications plans including timelines and budget, reviewing plans to drive greater margin and value through innovation and better and different ways of working.
• Provide accurate plan details and timely updates to clients, being proactive in finding solutions to unexpected requests

Qualifications + Skills

• Good all round media knowledge across a variety of channels, with experience of dealing directly with clients
• Experience in media planning and using insight tools
• Excellent communicator: verbal, written, presentation, listening skills with internal and external stakeholders both senior and junior
• High level of attention to detail with all output
• Proactive problem solver able to work in a fast paced environment

What we offer

This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

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