Facilities Coordinator

Framestore is an Oscar, Bafta, and Emmy award-winning global creative company working in film, advertising, AR/MR/VR, theme park dark rides, and pre/post visualization work among many other creative endeavors.

The Facilities Coordinator is responsible for the overall building efficiencies from a maintenance and operations perspective.  This role works closely with the Office Manager to ensure that daily studio operations are at a high standard and coordinates regularly with various departments.  Daily responsibilities include, but are not limited to, the maintenance, aesthetics, repairs, safety and security of the studio.  The Facilities Coordinator works in parallel with the Office Manager and under the supervision of the Montreal Head of Facilities.

What you’ll do:

• Oversee daily and ad hoc maintenance and refurbishment projects as defined by the Head of Facilities: minor repairs, painting, standing desk, art, and acoustic panel installations

• Manage the Facilities ticketing queue, responding to any requests from staff with regard to the environmental state of the studio: lighting, heating, cooling, etc.

• Main point of contact for Facilities maintenance vendors: building management technicians, external maintenance providers

• Maintain a preventative maintenance schedule for the facility to ensure the needs of all relevant stakeholders are met

• Update the workplace management software as required and liaise with managers, employees and the Systems department to ensure that all moves are performed in a timely manner, under the supervision of the Head of Facilities

• Member of the Health & Safety Committee: ensure that all Facilities-related health, safety, and security tasks are carried out at the relevant times

• Ensure that Physical Security standards are maintained at all times, including supporting the Head of Facilities in preparation for security audits by Framestore clients, managing the security system (alarms, badge readers), CCTV audits, and on-site security team;

• Work alongside the Systems department to ensure that all meeting and vision room installations and technology work effectively at all times

• Support the Head of Facilities with the installation of wall art with the guidance of studio aesthetics stakeholders

• Conducts research for longer term infrastructure projects for the Montreal studio, including scope of work, project plans, and budgets

• Acts as the second point of contact with the building landlord and be available as part of the 24/7 rotating, on-call facilities team for emergencies

• Can be called upon to perform additional tasks, as required by the Head of Facilities

What we’re looking for: 

• 3-5 years experience in a Facilities technician or maintenance role in a corporate setting

• Experience in preventative maintenance measures with respect to HVAC, mechanical/electrical, environmental health & safety, and/or building automation

• Willingness to work on-site full-time, occasionally on-call, early mornings, evenings or weekends

• Experience working with ticketing platforms, space monitoring systems, and workplace management software

• Bilingualism with excellent writing skills in both French and English

• A great team player with excellent communication skills and an ability to work with people at all levels within the organization

• Hands-on approach to make a positive contribution to the internal client experience at Framestore

• Strong attention to detail, organization, and administration

• Self-directed.  An engaging personality with a desire for continuous improvement

• Flexible, adaptable and reliable.  Able to problem solve and troubleshoot. 

• Strong customer service skills.  Personable and friendly attitude with a strong desire to succeed

• Ability to prioritise workloads and multitask

• Proficient computer skills in Windows, Gsuite, MS Office, Adobe Illustrator, AutoCAD

You might also have: 

• Knowledgeable in MEPF: mechanical, electrical, plumbing, and fire prevention

• Experience working with building plans

• A passion for the film/vfx industry

Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities, and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.