Deskside Support Technician

4 Days ago • 2 Years + • Administrative

Job Summary

Job Description

Tesla seeks a Desktop Support Technician in Amsterdam for a temporary, one-year role. Responsibilities include preparing and shipping hardware for new hires across EMEA, managing IT stock, troubleshooting technical issues related to workstations, and providing in-person and remote support. The role requires experience with various hardware and software, including mobile devices, Microsoft Windows, MS Office, Apple OS X, and VOIP systems. Occasional weekend and after-hours support may be required, along with travel within EMEA.
Must have:
  • 2+ years IT support experience
  • Experience with ticketing systems
  • Proficiency in supporting mobile devices and MS Office
  • Experience with VOIP and Active Directory
  • Excellent communication and customer service skills

Job Details

What to Expect

Tesla is at the forefront of sustainable energy, designing, manufacturing, and servicing the world’s leading solar technology, energy storage systems, and electric vehicles. We empower individuals to generate, store, and use clean energy in an eco-friendly way

We are committed to hiring and developing top talent globally. At Tesla, we foster an inclusive work environment where everyone, regardless of background, can thrive. Our teams collaborate across various disciplines to tackle complex challenges with creativity and passion, all while contributing to a more sustainable future

The Role: 

We are looking for a Desktop Support Technician to join our team in Amsterdam, the Netherlands. In this role, you will mainly prepare and ship hardware for new hires throughout the EMEA region and manage our IT stock. You will also troubleshoot and resolve technical issues related to workstations and help our userbase both in-person in Amsterdam and remotely. This is considered as a temporary position, with a maximum duration of one year

What You’ll Do
  • Install, prepare and ship hardware for new-hires across the EMEA-region
  • Provide daily technical support for laptops, software applications, VOIP phones, smartphones, tablets, printers, and other computer hardware
  • Oversee IT stock management, ensuring adequate supplies, tracking inventory, and maintaining accurate records
  • Assist in organizing and prioritizing technical projects to meet deadlines
  • Be available for occasional weekend work, after-hours support, and on-call duties as needed
  • Travel to other locations in EMEA as necessary
What You’ll Bring
  • Bachelor’s degree in computer science or equivalent education/training
  • 2+ years of experience in IT support, preferably in global or international organizations
  • Experience with ticketing systems for managing technical requests and issues
  • Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X
  • Experience with VOIP systems, network troubleshooting, and Active Directory

Key Skills:

  • Excellent communication and customer service skills
  • Strong ability to manage IT stock and maintain vendor relationships
  • Ability to manage IT stock effectively, ensuring necessary equipment and supplies are readily available
  • Self-motivated and capable of working independently with minimal supervision

Similar Jobs

Tesla - Tesla Support Advisor - Swedish Speaking

Tesla

Capital Region Of Denmark, Denmark (On-Site)
4 Days ago
Epic Games - Senior Gameplay Programmer

Epic Games

London, England, United Kingdom (On-Site)
1 Month ago
Spatial Studio - React UI Engineer

Spatial Studio

New York, New York, United States (Remote)
7 Months ago
Bushiroad - Localization Quality Assurance Executive/Senior Executive

Bushiroad

Singapore, Singapore (On-Site)
6 Days ago
Salesforce - Account Specialist - German Speaking

Salesforce

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago
N-iX - Junior System Administrator

N-iX

Argentina (Hybrid)
1 Month ago
AVER LLC - Ten- Print Examiner- Internship

AVER LLC

United States (On-Site)
3 Months ago
Keywords Studios (Player Support) - Office Administration Lead

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
3 Weeks ago
Trek - Service Tech / Advisor - Part Time

Trek

Livermore, California, United States (On-Site)
3 Months ago
VGroup - Cadet Administration Support

VGroup

Maharashtra, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Microsoft - Principal Architect

Microsoft

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Eleventh Hour Games - Technical Game Designer

Eleventh Hour Games

Texas, United States (Remote)
2 Weeks ago
Globalization Partners - Benefits Specialist

Globalization Partners

(Remote)
2 Days ago
Pocket Worlds - Senior Technical Animator (2D)

Pocket Worlds

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Microsoft - Principal Data Scientist

Microsoft

Hyderabad, Telangana, India (On-Site)
1 Month ago
Skillz - Talent Acquisition + People Operations Specialist

Skillz

Las Vegas, Nevada, United States (On-Site)
2 Months ago
Keywords Studios (Player Support) - Office Administration Specialist

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
2 Weeks ago
The Walt Disney Company - Principal Ride Development Engineer

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
2 Days ago
PTW - Japanese LQA - Game Tester (Remote)

PTW

Braga, Braga, Portugal (Remote)
7 Months ago
Behaviour Interactive - Help Desk IT Technician

Behaviour Interactive

Montreal, Quebec, Canada (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

Jobs in North Holland, Netherlands

Tesla - Benefits Partner

Tesla

North Holland, Netherlands (On-Site)
4 Days ago
Microsoft - Strategic Sales Lead - Modern Work & Copilot

Microsoft

North Holland, Netherlands (On-Site)
3 Weeks ago
Tesla - Associate Project Manager Workplace

Tesla

North Holland, Netherlands (On-Site)
4 Days ago
Vertigo Games - Senior Rigging Artist

Vertigo Games

Amsterdam, North Holland, Netherlands (Hybrid)
2 Weeks ago
TiMi Studio Group - Senior Business Development Manager

TiMi Studio Group

Amsterdam, North Holland, Netherlands (On-Site)
1 Month ago
Vertigo Games - Senior Game Designer

Vertigo Games

Amsterdam, North Holland, Netherlands (Hybrid)
3 Months ago
Tesla - Mechatronics Engineering Internship

Tesla

North Brabant, Netherlands (On-Site)
4 Days ago
Tesla - Service Advisor

Tesla

Gelderland, Netherlands (On-Site)
4 Days ago
Tesla - Software Developer, IT Application

Tesla

North Holland, Netherlands (On-Site)
4 Days ago
N-iX - Senior DevOps Engineer (with Java or Go Background)

N-iX

Netherlands (Hybrid)
3 Days ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Next Level Business Services - Salesforce Tech Lead

Next Level Business Services

San Jose, California, United States (On-Site)
3 Months ago
PwC - Junior Financieel Administratief Medewerker

PwC

Amsterdam, North Holland, Netherlands (On-Site)
4 Months ago
Samsung Semiconductor - Engineer, DRAM Applications

Samsung Semiconductor

Bellevue, Washington, United States (On-Site)
1 Month ago
Evolution - Office Coordinator - Maternity Cover

Evolution

St. Julian's, Malta (On-Site)
4 Days ago
Larian Studios - IT Infrastructure Intern

Larian Studios

Quebec, Canada (On-Site)
1 Week ago
Visa - Staff Site Reliability Engineer - PRE

Visa

Austin, Texas, United States (Hybrid)
3 Months ago
CloudHire - Executive Assistant

CloudHire

Hyderabad, Telangana, India (Hybrid)
3 Months ago
Ubisoft - Junior IT Support Analyst

Ubisoft

Singapore (On-Site)
1 Week ago
Zones - IT Hardware Technician

Zones

New York, New York, United States (On-Site)
3 Months ago
Take-Two Interactive - Partner, Global Mobility

Take-Two Interactive

New York, New York, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Utrecht, Utrecht, Netherlands (On-Site)

Utrecht, Utrecht, Netherlands (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Tromsø, Troms, Norway (On-Site)

Porsgrunn, Telemark, Norway (On-Site)

Västra Götaland County, Sweden (On-Site)

North Holland, Netherlands (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug