Director of Research @ Instagram: Public Sharing

At Instagram Research, our purpose is to advocate for people through high-quality, empathy-driven research to shape product experiences and business decisions. UX researchers here tackle some of the most complex business questions in order to assess current strategy and inform future app strategy and product roadmaps, working closely with engineers, product managers, designers and data scientists. The decisions made based on their research impact the daily experiences of billions of people on a global scale. To achieve this, we must employ the full range of qualitative and quantitative methods delivered at scale and with the highest level of rigor. We value a diverse range of perspectives and stem from many different backgrounds— geographically, culturally, educationally, philosophically. At Instagram Research, our principles are: 1. Deeply understand people: We lead with empathy, equity, and inclusion to elevate people and uncover their latent needs, attitudes, and desires. 2. Ask the “why” behind the “what”: We look ahead and around corners to challenge assumptions and proactively identify the unknown unknowns. 3. Uphold quality and rigor: We use optimal, varied research methods to answer the highest priority questions. 4. Drive impact from insights: We don't just deliver high-quality insights; we care deeply about improving everyone's experiences. We are looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines. The successful candidate must be an expert research leader who can generate and socialize insights that impact the strategy and product roadmaps of complex and diverse products. The role also requires a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. Candidates must be able to articulate the vision of the team to cross-functional partners and be a strong advocate for the role of research in product development. This particular role will have an emphasis on defining the future of entertainment for consumers through ecosystems that provide incentives, insights, and capabilities for Creators to craft it through the future of creative expression.