Emergency Preparedness Manager

1 Month ago • 3 Years + • Operations

Job Summary

Job Description

The Emergency Preparedness Manager at Walt Disney World® Resort is responsible for planning, coordinating, and implementing emergency management and business continuity plans. Responsibilities include developing and conducting training, evaluating emergency exercises, acting as the Emergency Management Duty Officer, maintaining partnerships with emergency agencies, and ensuring operational readiness of response equipment. This role requires strong leadership, communication, and critical thinking skills, and the ability to remain calm and effective in crisis situations. The ideal candidate will have experience in crisis management, emergency management, or disaster preparedness and a deep understanding of the Incident Command System. This position reports to the Emergency Management Senior Security Manager and is crucial for ensuring the safety and security of guests and cast members.
Must have:
  • Develop & implement emergency plans
  • Conduct emergency training
  • Evaluate emergency exercises
  • Incident Command System knowledge
  • Strong communication skills
  • Leadership experience
Good to have:
  • CEM, CBCP, ARM, CSP, CPP certifications
  • Project/Event management experience
  • Unionized environment experience
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Disney extras

Job Details

Job Summary:

As part of the Walt Disney World® Resort Security Operations leadership team, you will be part of a tradition of excellence that extends for decades. Security Managers are committed to ensuring Guests and Cast feel safe, secure, welcomed and supported by providing an incredible Guest experience. The Emergency Preparedness Manager will be responsible to plan, coordinate and implement activities to mitigate, prepare, respond to and recover from emergencies and disasters.

This position will report to the Emergency Management Senior Security Manager

Responsibilities

  • Aid in the development, implementation, and coordination of Emergency Management/Preparedness and Business Continuity plans

  • Prepare, write, update, edit, and review emergency plans, standard operating guidelines, and job aids for all possible hazards

  • Develop and conduct emergency management training for the Security Division and other Lines of Business

  • Conduct and evaluate emergency management exercises and drills that test the protocols and procedures, resolving the efficiency and functionality of such plans

  • Perform duties as the Emergency Management Duty Officer to include gathering and disseminating hazard threat information, responding to incident scenes to provide assistance, acting as a liaison to agencies, and updating Senior Security Leadership of response actions

  • Ensure operational readiness and assist in the activation of the Emergency Operation Center or other incident facilities when activated

  • Sustain partnerships with County and State Divisions of Emergency Management, National Weather Service, and Federal Emergency Management Agency

  • Maintain lists of all critical emergency contacts that the company may need in an emergency situation

  • Interpret National Hurricane Center, National Weather Service, and/or contracted weather agencies bulletins, watches, and warnings and relay that information to Company Executives

  • Assures operational capability by inventorying, inspecting, and testing response equipment, radios, supplies, vehicles, and facility systems

  • Build security plans through active onstage leadership

  • Make decisions on security issues and incidents, judging the urgency, response, and the need to further escalate

  • Build relationships with peers, partners, and supporting law enforcement

  • Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in daily functions and interactions

  • Create an environment of inclusion where diverse thoughts and ideas are recognized

Basic Qualifications

  • Willing and available to be placed on a flexible schedule working any shift (day, swing, grave), or day of the week, including nights, weekends and holidays

  • Minimum 1 year of leadership or decision-making experience in a relevant field

  • Minimum of 3 years of experience in Crisis Management, Emergency Management, or Disaster Preparedness

  • Knowledge and ability to work under the Incident Command System

  • Demonstrated ability to train, lead, and engage Cast effectively

  • Ability to think critically and communicate information effectively to all levels of leadership

  • Strong written and verbal communication skills

  • Ability to remain calm and communicate effectively in crisis scenarios

Preferred Qualifications

  • Experience leading in a unionized environment

  • Project or Event management experience

  • One year or more of leadership or decision-making experience in a relevant field

  • CEM (Certified Emergency Manager), CBCP (Certified Business Continuity Professional), ARM (Associate in Risk Management), CSP (Certified Safety Professional), CPP (Certified Protection Professional), or similar certifications

  • Knowledge of Community Emergency Response Team programs

Required Education

  • High school diploma or equivalent

Preferred Education

  • Bachelor's degree or equivalent

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .

This job is located in Lake Buena Vista, FL

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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