Global Retrofit and Aftermarket Manager

3 Weeks ago • All levels

Job Summary

Job Description

The Global Retrofit and Aftermarket Manager, based in Tulsa, will oversee all Zeeco products, focusing on Thermal Oxidizers. This role involves managing individual proposal processes and coordinating all Zeeco disciplines to ensure comprehensive offerings, maximizing potential for contract awards. The manager will lead a team of application engineers, analyze customer inquiries, assist with technical development, and manage pricing. The position requires significant customer interaction, including travel, negotiation, and relationship building, while also supporting internal reporting and sales documentation.
Must have:
  • Manage a team of application engineers dedicated to Aftermarket.
  • Analyze and interpret customer inquiries to design and specify appropriate equipment.
  • Assist with technical development and risk assessment of customer inquiries.
  • Assign opportunities to AE.
  • Travel to customer facilities for site support and technical review.
  • Review cost estimates according to established guidelines.
  • Set product pricing using mark-up and commission schedules.
  • Support the AE to determine drawings needed for quotation.
  • Follow-up on any written or verbal correspondence with customer during quotation phase.
  • Visit customers post-proposal issuance to discuss and negotiate.
  • Select and develop contacts to customers in the given territory to promote Zeeco products.
  • Build and maintain a long-term profitable relationship with the customer.
  • Provide status reports to management on overall proposal status and activities.
  • Assist with the creation and modification of sales presentations/documents.
  • Work with management to determine updated skills and tools.
  • Perform other duties as assigned based on skills and experience.
Perks:
  • People-centric culture
  • Mutual respect
  • Personal encouragement
  • Professional integrity
  • Limitless opportunity
  • Innovation
  • Collaboration
  • Personal growth
  • Professional growth

Job Details

Job Description

The Global Retrofit and Aftermarket Manager position will be based out of Zeeco’s Tulsa office. The position will require knowledge of all Zeeco products, with a focus on Thermal Oxidizers products and technical requirements. The position will be responsible for individual proposal management, and all Zeeco disciplines required, ensuring the most complete offering with the greatest potential for award and contract.

Job Duties:

  • Manage a team of application engineers dedicated to Aftermarket.
  • Analyzes and interprets customer inquiries, including specifications, to design and specify appropriate equipment for the application.
  • Assists with technical development and risk assessment of customer inquiries.
  • Assign opportunities to AE.
  • Travels to customer's facilities for site support and details needed for technical review and proposal generation. (available to travel abroad 35%)
  • Review cost estimates according to established guidelines.
  • Sets product pricing using mark-up and commission schedules established by management.
  • Support the AE to determine drawings needed for quotation.
  • Follow-up on any written or verbal correspondence with customer during quotation phase.
  • Visits with customer’s post-proposal issuance to discuss and negotiate proposal.
  • Select and develops contacts to customers in the given territory to promote Zeeco products.
  • Build and maintain a long term profitable relationship with the customer.
  • Provide status reports to management on overall proposal status and activities
  • Assist with the creation and modification of sales presentations / documents using Microsoft Office, Excel / PowerPoint / Publisher / Adobe and all Web based systems.
  • Works with management to determine updated skills and tools needed to continue improving performance and knowledge of the team.
  • Performs other duties as may be assigned that are appropriate based on skills and experience.

Qualifications/Requirements:

  • Good Technical ability – B.S chemical or mechanical engineering degree
  • Commercial and technical abilities to close a deal.
  • Organizational skills in order to deal efficiently with multiple customer priorities.
  • Available to travel abroad 35-40 %.
  • The role demands autonomy and experience within the technical marketplace, with the motivation to build relationships with a wide range of contacts.

Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.

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About The Company

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