Head of Upper Funnel Operations, Asia Pacific
Job Summary
Job Description
- 13+ years experience in relevant fields
- APAC market expertise
- Revenue-driven team management
- Cross-functional partnership building
- Vendor management and performance oversight
- Operational excellence and workflow focus
- MBA or equivalent degree
- Experience in acquisition sales
- Scaled operations experience
3 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 13 years of experience in sales, advertising, marketing, consulting, or media.
- Experience in driving business outcomes across multiple markets in Asia Pacific.
Preferred qualifications:
- MBA or equivalent degree.
- Experience managing a Sales team, or a similar revenue-driven team.
- Experience in running scaled operations and vendor management.
- Experience working across countries and teams.
- Experience working in acquisition sales.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Focus on workflows and operational excellence to guide day-to-day execution of the Upper Funnel Operations program in APAC, ensuring a strong business rhythm and developing strong cross-functional partnerships across New Business Sales teams across the region.
- Attract and develop Vendor Performance Manager talent, ensuring robust enablement with proper Google business, product, and internal tools knowledge.
- Develop and grow senior cross-functional relationships across external and internal stakeholders, including Onboarding Revenue Strategy, Operations (RSO), RSO Vendor Strategy and Operations (VSO), Acquisitions Marketing, and Sales Finance.
- Build influential, trusted partner relationships with Vendor Sales Management (e.g. Senior Manager) for your line of business, communicating strict expectations for delivering against program-specific agreement terms while providing appropriate support, best practices, and guidance.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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