Human Resources Global Services Specialist
About the job
Job Description
As a Human Resources Global Services Specialist, you will be responsible for developing processes and systems in support of the employee services cycle with a breadth of global services that includes: benefits, retirement, workforce mobility, employee support, and executive services. You will advise and foster a global understanding of broad human resources principles, policies, procedures, and systems across all Intel employees in service of the development and maintenance of a positive working environment across the enterprise. You will contribute to and often drive strategic decision making to execute specific human resources business processes within the scope of the area of Human Resources Global Services (HRGS) and work closely with other members of the organization in day-to-day operations and in identifying ways in which HRGS can improve process and customer experience while interacting with an end-to-end mindset and global environment. You will build a deep understanding of customer organizations, their strategic drivers, current pain points, and future needs through gathering and analyzing data from multiple sources. You will lead root cause analysis, containment, recommendations, and resolution of quality issues and execute complex human resources data transactions. You will monitor and follow up proactively with managers on any changes to volume, complexity, cadence, etc., and provide excellent service quality adhering to goals and standards defined by the region.
Must have:
- Bachelor's degree in any discipline (preferably HR related)
- 1 year of relevant working experience
- Native level of Japanese proficiency (verbal/written)
- Good command of business English
- Experience working in a multinational environment
- Knowledge in handling a gamut of HR business process administration (i.e. benefits, wellness, retirement, payroll and workforce mobility)
Perks:
- Competitive pay
- Stock
- Bonuses
- Health benefits
- Retirement benefits
- Vacation
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Job Description
- Develops processes and systems in support of the employee services cycle with a breadth of global services that includes: benefits, retirement, workforce mobility, employee support and executive services.
- Advises and fosters a global understanding of broad human resources principles, policies, procedures and systems across all Intel employees in service of the development and maintenance of a positive working environment across the enterprise.
- Contributes to and often drives strategic decision making to execute specific human resources business processes within the scope of the area of Human Resources Global Services (HRGS) and works closely with other members of the organization in day to day operations and in identifying ways in which HRGS can improve process and customer experience while interacting with an end to end mindset and global environment.
- Builds a deep understanding of customer organizations, their strategic drivers, current pain points and future needs through gathering and analysing data from multiple sources.
- Leads root cause analysis, containment, recommendations and resolution of quality issues and executes complex human resources data transactions.
- Monitors and follows up proactively with manager on any changes to volume, complexity, cadence etc. and provides an excellent service quality adhering to goals and standards defined by the region.
Qualifications
Requirements:
- A bachelor's degree in any discipline (preferably HR related) with at least 1 year of relevant working experience.
- Native level of Japanese proficiency (verbal/written). At the same time, candidate should also have a good command of business English.
- Experience working in multinational environment. Incumbent will need to meet and interact with colleagues in other countries on daily basis.
- Knowledge in handling a gamut of HR business process administration (i.e. benefits, wellness, retirement, payroll and workforce mobility).
Inside this Business Group
Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Benefits
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing BenefitsWorking Model
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change...View Full Job Description
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About The Company
Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.
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