Identity Verification Analyst

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

We are looking for a full-time Identity Verification Analyst who will be responsible for reviewing and verifying customer Proof of Identity (POI) documents, ensuring strict adherence to company and regulatory standards. This role involves reviewing failed POIs flagged by Identity verification system, manual document submissions, detecting fraud patterns, escalating anomalies, and improving document verification processes. This position plays a critical role in fraud prevention and risk mitigation to safeguard the firm’s operations and reputation.

Job Description and Responsibilities:

• Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected.
• Identify disparities, inconsistencies, or signs of forgery in submitted documents.
• Escalate unclear or suspicious cases to Management for further review.
• Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management
• Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics.
• Maintaining a well-documented tracker for the detected fraudulent activity and identity trends found.
• Identify technical errors or shortcomings in the document verification process and suggest improvements.
• Support training efforts to educate colleagues on document verification best practices and fraud detection methods.

Qualifications and Skills

• 1-3+ years’ experience in identity verification, fraud prevention, KYC/AML compliance, or a similar role in investment brokerage, fintech, banking, or financial services is preferred.
• Proficiency in using identity verification tools.
• Strong understanding of global identification documents and the latest trends in fraud detection.
• Strong ability to detect fraud patterns and assess high-risk identity verification cases.
• Attention to detail is non-negotiable. You must be able to identify subtle signs of document forgery and inconsistencies in customer-provided information.
• Strong verbal and written communication skills
• Ability to make quick, sound decisions while adhering to company policies and regulations.

Company Benefits & Perks: 

• Competitive salary package.
• Performance-based annual bonus (cash and stocks).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company-paid snacks.
• Hardship/shift allowance with company-provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company-sponsored team-building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.

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