Infrastructure Engineer II

1 Month ago • 3 Years +

About the job

Job Description

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At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are
Our engineering department consists of 200+ people across multiple teams, such as application development, infrastructure, data platform, machine learning, and security. We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. 

We’re looking for a self-motivated Infrastructure Engineer to join our Data Infrastructure team. In this role, you'll take ownership of the foundational components powering our data storage and streaming services, ensuring they are resilient, scalable, manageable, and highly available. You'll work closely with our microservices architecture teams, empowering them to move with confidence in our data’s integrity and availability. If you’re excited by the challenge of working with a diverse set of technologies—from streaming (Kafka, Pulsar) and query engines (Trino, Druid) to persistent data stores (Postgres, MySQL, OpenSearch)—this could be the perfect fit.

Why Attentive needs you

    • Design, deploy, and maintain scalable, secure, and extensible big data systems to power our core products and enable business growth.
    • Develop automation strategies that streamline data services and ensure a stable infrastructure for all engineering teams.
    • Champion DevOps practices to foster a culture of quality and enhance developer productivity.
    • Lead peer design reviews, code reviews, and knowledge-sharing sessions to elevate team collaboration and technical expertise.
    • Continuously improve system reliability, availability, and scalability through your technical leadership and expertise.

About you

    • 3+ years of experience as a Data Infrastructure Engineer or in similar roles like Platform Engineer, SRE, DevOps, or Backend Engineer with a data storage focus
    • Experience managing and operating data platform technologies like PostgreSQL, MySQL, OpenSearch, Kafka, Druid, Trino, OpenMetadata, and Redis
    • Proficiency in managing and operating cloud infrastructure at scale using Kubernetes, Terraform, and Datadog. Familiarity with cloud computing concepts like access control and instance management.
    • Strong problem-solving skills with the ability to analyze trade-offs, collaborate with developer peers, and adopt a solutions-oriented approach.
    • Experience with high availability and disaster recovery strategies in a cloud environment, along with monitoring and logging tools.
    • You embrace blameless post-incident analysis and are committed to continuous improvement.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:
- The US base salary range for this full-time position is $130,000 - $195,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location

#LI-JK1

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 
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