Intern - Client Success Management Business to Business (B2B)
About the job
SummaryBy Outscal
About the job:
Internship focused on managing client relationships in the B2B sector. Responsibilities include generating daily reports, managing communication in WhatsApp groups, and handling escalated inquiries. Strong communication and problem-solving skills are essential.
Must have:
- Client Communication
- Report Generation
- Whatsapp Management
- Problem Solving
Job Description
- Pull and send daily report to shippers that require it
- Manage Tier 2 or Tier 3 shippers in Whatsapp group and FSR
- Manage inquiry that escalated from internal department and follow up the update
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About The Company
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