IT Helpdesk/ Office Admin (Da Lat)

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator.  

At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. 

Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.

ABOUT THE POSITION

IT 

• Provide IT help-desk support and resolve hardware/software problems, Facilities, System server, Internet connection for the end users, etc. 
• Monitor and respond quickly and effectively to requests received through the IT helpdesks. 
• Install, test, and configure new workstations, peripheral equipment, and software. 
• Maintain inventory of all equipment and software licenses. 
• Giving user account settings and configuring access system for user endpoints. 
• Report issues to the manager for escalation. 
• Assist and maintain System server, Internet connection more stable. 

Office management 

• Maintain office equipment to repair if needed.
• Manage camera, entry card system. 
• Review, update the policies and regulations. 
• Manage office budget and report to direct manager. 
• Directly contact, negotiate prices and sign contracts with service providers. 
• Communicate with local authorities to complete necessary paperwork. 
• Other admin tasks as assigned by direct manager. 

• Experience in computer hardware, software, local network…
• Familiar with Microsoft Windows 10, Office 365, MS Teams.
• Knowledge in installing graphic design software: Autodesk 3DS MAX, MAYA (install, error fixing…).
• Bachelor’s Degree in Information Systems or related field.
• 2 years of relevant technical experience.