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IT Helpdesk/ Office Admin (Da Lat)

IT Helpdesk/ Office Admin (Da Lat)

4 Weeks ago • 2 Years + • Administrative

About the job

5 skills required for this role

Add these skills to join the top 1% applicants for this job

3ds-max

maya

autodesk

excel

budget-management

Job Description

Virtuos in Da Lat seeks an IT Helpdesk/Office Admin. Responsibilities include IT helpdesk support (hardware/software, servers, internet), maintaining office equipment, managing camera and entry systems, updating policies, managing budgets, and liaising with service providers and authorities. The ideal candidate has experience in computer hardware/software, local networks, Microsoft Windows 10, Office 365, MS Teams, and graphic design software (Autodesk 3DS MAX, MAYA). A Bachelor's degree in Information Systems or a related field and 2 years of relevant experience are required.

Must have:

IT Helpdesk support
Hardware/Software troubleshooting
Network administration
Office equipment maintenance
Budget management
Microsoft Office 365 proficiency
2+ years experience

Good to have:

Experience with Autodesk 3DS MAX, MAYA
Knowledge of graphic design software

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PLAY, GROW and WIN

To be a part of Virtuos means to be a creator. 

At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. 

Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.

ABOUT THE POSITION

Responsibilities

Provide IT help-desk support and resolve hardware/software problems, Facilities, System server, Internet connection for the end users, etc.
Monitor and respond quickly and effectively to requests received through the IT helpdesks.
Install, test, and configure new workstations, peripheral equipment, and software.
Maintain inventory of all equipment and software licenses.
Giving user account settings and configuring access system for user endpoints.
Report issues to the manager for escalation.
Assist and maintain System server, Internet connection more stable.

Office management

Maintain office equipment to repair if needed.
Manage camera, entry card system.
Review, update the policies and regulations.
Manage office budget and report to direct manager.
Directly contact, negotiate prices and sign contracts with service providers.
Communicate with local authorities to complete necessary paperwork.
Other admin tasks as assigned by direct manager.

Qualifications

Experience in computer hardware, software, local network…
Familiar with Microsoft Windows 10, Office 365, MS Teams.
Knowledge in installing graphic design software: Autodesk 3DS MAX, MAYA (install, error fixing…).
Bachelor’s Degree in Information Systems or related field.
2 years of relevant technical experience.