The Solution Architect in Vietnam will be responsible for infrastructure tasks, including provisioning hypervisors, handling connectivity issues, performing upgrades, addressing day-to-day problems, and conducting audits.  They will design, build, administer, maintain, and troubleshoot complex OpenStack environments, providing technical support to internal and external users.  Responsibilities also include ticket management, infrastructure monitoring and maintenance, vendor collaboration, capacity planning, performance analysis, project development to improve system efficiency, and acting as the primary client interface for projects.  This role requires implementing large, complex enterprise-class solutions using OpenStack technologies and performing regular system checks.  Intermediate knowledge of Linux platforms, MySQL, Apache, ha-proxy, DNS, Windows and Linux operating systems, network administration, NFS and ISCSI storage protocols, and CDN architecture is essential.

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<div class="section page-centered" data-qa="job-description"><div><span style="font-size: 10.5pt;">Responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits.</span></div><div><span style="font-size: 10.5pt;">Designs, builds, administers, maintains, and troubleshoots complex OpenStack environments. Troubleshoot problems and take corrective action on a timely and effective basis.</span></div><div><span style="font-size: 10.5pt;">&nbsp; &nbsp; &nbsp;</span></div><div><span style="font-size: 10.5pt;">Job Description:</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Designs, builds, administers, maintains, and troubleshoots complex OpenStack environments.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Troubleshoots problems and take corrective action on a timely and effective basis.&nbsp;</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Provides technical support to internal and external users (customer-facing).</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Works appropriate level tickets in the queue.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Monitors and provides maintenance for all related infrastructure.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Works with vendors to resolve hardware and software issues.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Gathers data for capacity planning and performance analysis of infrastructure.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Develop projects to improve performance, efficiency, experience, capacity, etc. of environments.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Acts as the primary interface for the client or project manager for basic to intermediate projects.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Implements large, complex enterprise-class solutions using OpenStack technologies.&nbsp;</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Performs regular checks of system components for errors and application of necessary corrective action.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Intermediate working knowledge of Linux platforms and technologies and related technologies including MySQL, Apache, ha-proxy, and DNS.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Intermediate operating systems knowledge (Windows and Linux).&nbsp;</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">General network administration skills.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Working knowledge of network storage protocols such as NFS and ISCSI.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">An understanding of Content Distribution Network architecture and practices.&nbsp;</span></div><div><br></div><div><span style="font-size: 10.5pt;">Education</span></div><div><span style="font-size: 10.5pt;">Bachelor's degree preferred. </span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Certifications: </span></div><div><span style="font-size: 10.5pt;">The following certifications are preferred:</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">COA Certified OpenStack Administrator.</span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">RHCSA: Red Hat Certified Systems Administrator. </span></div><div><span style="font-size: 10.5pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10.5pt;">Windows Server Administration.</span></div></div><div class="section page-centered" data-qa="closing-description"><div><br></div><div><b>About Rackspace Technology</b></div><div>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>More on Rackspace Technology</b></div><div>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</div></div><div class="section page-centered" data-qa="closing-description"><div><br></div><div><b>About Rackspace Technology</b></div><div>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</div><div>&nbsp;</div><div>&nbsp;</div><div><b>More on Rackspace Technology</b></div><div>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</div></div>undefined

Solution Architect - Vietnam (Openstack & Kubernetes)