Sinch ClickSend is business communications software enabling companies of all shapes and sizes to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via our very intuitive web app, much loved API docs and thousands of integration partners. Sinch ClickSend has SMS at its core and powers billions of messages worldwide but has expanded to offer a richer suite of products, providing choice and context to business communications.
Sinch ClickSend is a SaaS product (well, more a CPaaS) and has thousands of new customers sign up to trial its platform each month, and it’s growing year on year. We expect our customers to be able to sign up to Sinch ClickSend and get sending as easily and quickly as possible with minimal fuss, but with helpful information and advice if/when needed. We are a product led growth brand.
Therefore, marketing automation, user journeys, email marketing, in-app content play a vital role in assisting our customers to achieve their communications goals with Sinch ClickSend. Converting trials into paying customers, keeping existing customers informed and happy (and thus growing) and reducing churn of all customers. It’s a hugely important function of the marketing department.
Currently within Sinch ClickSend the ownership of marketing automation and emails is dispersed across the marketing team, it now needs to be owned by one person - and that person could be you.
Hence, we are looking for a Marketing Automations Specialist (MAS) to join the Sinch ClickSend Marketing Team in our Perth office.
The MAS will be responsible for building out and maintaining marketing journeys for new and existing customers using a range of tools including, but not limited to Intercom, Ortto, Salesforce, Revenue.IO, ChurnZero and Vitally. You will be responsible for scoping, building, testing, executing and measuring a range of campaigns across lead generation, onboarding, conversion and ongoing customer engagement, utilising a mix of channels including email, SMS and in-app messaging.
Sitting within the marketing team you will also work closely with Sinch ClickSend’s VP of Sales and Customer Success Manager to ensure customer lists are highly segmented and targeted, and communication is coordinated with inbound and outbound human meetings and other cadence touch-points.
The MAS will also work closely with the marketing team’s graphic designer and copy-writer to ensure all communication is on-brand, and with the digital advertising team to ensure activity is appropriately tracked.
Key responsibilities:
The successful applicant will possess the following skills and attributes:
We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.
Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.
We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.
We value our team by offering;
If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.
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