Medical Systems & Metrics Manager

At Disney, we’re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

We create happiness. That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Medical Systems & Metrics Manager will support DX Health Services and for analyzing data from multiple sources and providing recommendations for improvements in Health Services programming and activities. This will be a senior level and will be responsible for summarizing and providing key insights to senior and executive leadership.

What You Will Do (Responsibilities):

• Collect and analyze data on Health program performance, workflow, and resource utilization to identify trends, predict outcomes, and make data-driven decisions.
• Analyze current processes and identify areas for improvement. Design and implement solutions to reduce waste, enhance productivity, and ensure quality.
• Evaluate and implement new technologies and automation solutions to enhance efficiency and quality.
• Develop business case with value of investment analysis to validate programming for future expansion or funding.
• Present to senior and executive leadership with recommendations for areas of improvement.
• Analyze data from various sources using statistical models.
• Develop models and frameworks for evaluating and presenting value analysis for Health Services programming and activations.
• Provide contribution to health programs by participating in program planning, monitoring program progress, and doing data analysis.
• Lead and participate in large complex projects to ensure business needs are met and completed within a defined schedule and budget.
• Provide expertise in the design, management and evaluation of study protocols and health status questionnaires, sample selection, and analysis.
• Conduct research to develop methodologies, instrumentation and procedures for study design, analyzing data and presenting findings.
• Provide useful data and consultation to internal and external parties.
• Participate in broad-scale interdisciplinary projects over extended timeframes.
• Support strategic initiatives for health and safety.
• Establish positive relationships with other cast members and stakeholders.
• Ensure continuous improvement on all facets projects through innovation, and meeting timelines and benchmarks.
• Identify opportunities for improved data collection and visualization.
• Provide mentorship and guidance to colleagues on data science methods and tools.
• Provide system configuration and management for Health Services EMRs.

You Will Have (Basic Qualifications):

• 3+ years of related experience
• A strong analytical skillset
• Experience with systems and tools including MySqQL, SQL, R, Python, MS Office (with a focus on Excel and Access), and other analytical and visualization tools (e. g. Tableau, EpiInfo)
• Foundational skills in math and statistics
• Experience in healthcare and/or electronic medical records systems
• Ability to partner with multiple business areas
• Ability to work flexibly and meet deadlines
• Possess strong communications (speaking and writing) skills
• Critical thinking
• Detail oriented

Preferred Qualifications

• 5+ years related experience

Required Education

• Bachelor’s Degree

Preferred Education

• Bachelor’s Degree in Industrial Engineering, Business Administration, or similar field
• Master’s Degree

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