Order Processing Associate

1 Day ago • 1-2 Years

Job Summary

Job Description

As a key member of the Order Processing team within Revenue Operations, you'll play a critical role in driving the company's future success. This position supports our revenue and cash flow objectives by managing the full order lifecycle—from review and booking to invoicing and accounts receivable. You will handle tickets, review purchase orders, validate opportunity and contract details, process orders, and ensure all orders are invoiced and closed. You will also build relationships with internal teams and assist with month-end/quarter-end close cycles.
Must have:
  • 1-2 years of experience in sales order processing.
  • Understanding of the quote-to-cash process.
  • Prior customer support experience.
Good to have:
  • Experience with Zendesk and Salesforce.
  • Experience working in a startup environment.

Job Details

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

 

The Opportunity

Postman is looking for a skilled Order Processing professional to join our growing team.

As a key member of the Order Processing team within Revenue Operations, you'll play a critical role in driving the company's future success. This position supports our revenue and cash flow objectives by managing the full order lifecycle—from review and booking to invoicing and accounts receivable.

Collaborating closely with sales, renewals, customers, deal operations, finance, and other internal teams, your focus will be on delivering prompt and accurate support to both the sales team and our customers. You’ll work to consistently meet or exceed established order processing targets.

Important Note:

This role requires working across different shifts between 6 AM and 11 PM IST on a rotational basis, with coverage required on holidays and occasional weekends.

Please include a cover letter with your application, highlighting your achievements in order processing and outlining the contributions you can bring to the team if hired.

What You'll Do

  • Handle 50+ tickets per week across Zendesk, Salesforce, and JIRA, ensuring compliance with defined SLAs
  • Review purchase orders, quotes, order forms, and MSAs to verify alignment with our order acceptance policy
  • Validate opportunity and contract details, identifying and resolving any discrepancies
  • Process purchase orders into sales and renewal orders within communicated SLAs
  • Ensure all orders are invoiced and closed within the system by the specified fiscal deadlines
  • Assist with completing vendor/supplier questionnaires and maintaining vendor/supplier portals
  • Build strong relationships with internal teams and departments to manage information and resolve issues in a timely manner
  • Providing holiday coverage and supporting month-end/quarter-end close cycles

About You

  • 1-2 years of experience in sales order processing or order management
  • Strong understanding of the quote-to-cash process, including purchase orders, order forms, and related documentation
  • Prior customer support experience (both internal and external customers)
  • Flexibility to work different shifts, including working on holidays and occasional weekend coverage
  • Willingness to work additional hours, including weekends, as needed during month-end and quarter-end close cycles
  • Strong attention to detail, particularly when handling financial and technical information
  • Hands-on experience with Zendesk and Salesforce is a plus
  • Experience working in a startup environment is a plus

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Similar Jobs

Corsair - Technical Business Analyst - eCommerce

Corsair

Milpitas, California, United States (On-Site)
2 Weeks ago
Aspyr - Game Quality Assurance Specialist 1

Aspyr

Austin, Texas, United States (On-Site)
1 Day ago
Globalization Partners - Benefits Specialist

Globalization Partners

(Remote)
9 Hours ago
Ethos Life - Senior Life Underwriter

Ethos Life

(Remote)
1 Day ago
DOTSOFT SA - Full-Stack Web Developer

DOTSOFT SA

Greece (Remote)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Axi - Senior Infrastructure Engineer

Axi

Manila, Metro Manila, Philippines (On-Site)
23 Hours ago
Boomi - Senior Software Frontend Engineer (Java/GWT)

Boomi

Bengaluru, Karnataka, India (On-Site)
1 Day ago
Sprinkler - AI Delivery Manager

Sprinkler

Gurugram, Haryana, India (On-Site)
4 Hours ago
e2 open - Senior Software Engineer

e2 open

Bengaluru, Karnataka, India (On-Site)
1 Day ago
Epic Games - Senior Quality Assurance Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
Maliyo Games - Marketing Lead

Maliyo Games

Nigeria (On-Site)
5 Months ago
Testronic - LQA Game Tester with German

Testronic

Masovian Voivodeship, Poland (Hybrid)
1 Month ago
Interactive Brokers - Procurement Systems Administrator

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
6 Months ago
Luxoft - Senior QA Analyst - AML & FinCrime

Luxoft

Pune, Maharashtra, India (On-Site)
5 Months ago
G5 Games - Narrative Director

G5 Games

Astana, Astana, Kazakhstan (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Garena - Accountant

Garena

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Paytm - KAM - Visakhapatnam

Paytm

Visakhapatnam, Andhra Pradesh, India (On-Site)
4 Months ago
Dream Sports - Product Designer - 3

Dream Sports

Mumbai, Maharashtra, India (On-Site)
5 Months ago
Google - Product Manager, Compensation Metrics

Google

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
PwC - Senior Associate_ GCP Data Visualization_ Data and  Analytics_Advisory_Bengaluru

PwC

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Warner Bros Games - Staff Software Engineer - MSC Rights Team

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
PwC - IN_Senior Manager _SAP SD/OTC_Enterprise App SAP_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
5 Months ago
Klüber Lubrication - Vulnerability Analyst (F/M/D)

Klüber Lubrication

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
PwC - IN_Director_SAP PP QM_Enterprise apps SAP_Advisory_Gurgaon

PwC

Gurugram, Haryana, India (On-Site)
7 Months ago
N-iX - Senior UKG Integrator (Consultant)

N-iX

India (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

London, England, United Kingdom (Hybrid)

Hyderabad, Telangana, India (On-Site)

New York, New York, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (Hybrid)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Postman

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug