Program Manager
Job Summary
Job Description
We are seeking a Program Manager to oversee production delivery for significant clients within Room 8 Group. This position involves managing client relationships, ensuring client satisfaction, and upholding superior quality standards for all projects. You will be responsible for all client-facing operations, including custom rate cards, reporting, QBR participation, and developing bespoke solutions. Collaborating closely with the Business Development team, you will guarantee service excellence and foster sustained growth. Additionally, you will be accountable for the timely and scope-compliant delivery of all client projects under your purview.
Job Details
We're looking for a Program Manager to lead production delivery for key clients across Room 8 Group. In this role, you’ll drive client engagement, ensure satisfaction, and maintain high-quality results across all projects.
You’ll manage all client-related operations—from custom rate cards and reporting to participation in QBRs and crafting tailored solutions. Working hand-in-hand with our Business Development team, you'll ensure service excellence and long-term growth. You’ll also be accountable for on-time, on-scope delivery across all client projects under your supervision.
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