Convoso is a CCaaS leader of contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solutions to drive customer growth, while supporting regulatory compliance.
Location: Vadodara, Gujarat, India
Who We Are:
Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry.
Headquartered in Los Angeles, the company has employees around the globe working both hybrid and remote. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!)
With Convoso, the future is bright as we continue to evolve our technology.
The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases.
Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community.
The Job:
At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.
We are looking for a QA Engineer who is:
Reporting to the Director of QA, you will help to design, implement, support and enforce processes and policies that will help the organization deliver strategic QA goals enabling the Engineering, Product and CS to reach our business and our customers objectives.
The QA Engineer on this team will be responsible for developing the testing strategy for our new software products while advocating for high quality standards across our entire process and product. The QA Engineer must become a subject matter expert on everything we build and test.
The ideal candidate has a strong software development foundation, experience using reliable and scalable test frameworks, incredible attention to detail and a passion for the discipline of software validation.
You need to love wearing multiple hats, getting your hands dirty and power through crunch periods.
Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.
What You'll Be Doing:
HQ Office:
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