QUALITY ENGINEER

Are you a talented Quality Engineer with a real passion for delivering high-quality software products that meet the highest standards of excellence? We need someone with an exceptional eye for detail and a dedication to quality to lead several teams in delivering the best-in-class products in the industry.

At In the Pocket, we need someone who can manage relationships with external stakeholders, including representatives from different companies, to ensure seamless collaboration and alignment on quality standards and testing requirements.

If you are a highly motivated and ambitious Quality Engineer looking to exert your influence at In The Pocket, show us how you can push the limits and achieve exceptional results. Join our team today and take that crucial step towards creating software products that embody the highest standards of quality and exceed expectations.

What you’ll do:

Quality Assurance

• You understand how to prioritize requirements based on business value, risk, and criticality to guide development efforts efficiently.
• You are able to identify ambiguous, inconsistent, or contradictory requirements that could lead to potential problems during development
• Your capabilities extend to designing and leading testing strategies, providing valuable insights into quality improvement initiatives.
• You're skilled at breaking down complex issues and guide developers in solving them. You work closely with developers to fix issues, set up bug policies and make sure the bug backlog is healthy and prioritized.
• Your expertise spans one or more quality attributes, enabling you to lead teams in defining and measuring these attributes to drive overall product quality.

Quality Engineering

• You possess the capability to design and implement an overarching quality strategy or quality management system for one or multiple teams/projects, aligning with the vision of ITP.
• You play a key role in influencing the team's way of working, identifying opportunities for continuous improvement and implementing changes to enhance the team's overall quality practices.
• You provide the necessary tools, processes, and automation solutions to the team, enabling them to execute the quality strategy effectively and maintain high standards.
• Your ability to provide quality metrics and dashboards allows for effective monitoring and reporting on quality-related insights, ensuring transparency and visibility for relevant stakeholders.
• You design and implement efficient release management processes, incorporating quality standards and compliance requirements.
• With an advanced understanding of monitoring, logging, and diagnostics tools, you track system performance and address potential issues proactively.

• You also demonstrate experience in incident management, effectively resolving and documenting complex incidents, minimizing their impact on the system or product.

Stakeholder collaboration

• You develop a profound insight into the needs, characters, preferences and context of client stakeholders. You can strategically balance the competing interests of various stakeholders.
• You have excellent verbal and written communication skills. This allows you to craft compelling narratives, justify important decisions, present ITP’s perspective ... and get to change persuasively without becoming defensive or combative.
• You can effectively navigate larger groups or more challenging contexts (e.g. significant differences in viewpoints, high-pressure circumstances, conflict resolutions). You master a variety of facilitation and communication techniques that you can apply depending on the context.
• You build strong relationships with client stakeholders. These relationships promote an enhanced collaboration and improve receptiveness to new ideas and innovative approaches.
• When ITP’s way of working and the client’s differ, you can lead both team and client to a shared way of working that benefits both parties.

Software Engineering

• Knowing the concepts of unit, integration and system testing
• Convincing and facilitating your teams in setting up automated testing when needed

Who you are

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in software testing, including at least 3 years in a management or lead position.
• Strong understanding of software development and testing methodologies (e.g., Agile, Waterfall, DevOps).
• Experience with test management tools such as JIRA, TestRail, or similar.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and leadership abilities to manage team dynamics and coordinate with cross-functional teams.
• ISTQB or similar testing certification is a plus.

Additional Information

In The Pocket is organized in autonomous teams consisting of developers, designers and product managers. By being part of one and the same team, they can develop a product from start to finish. Because every team carries responsibility, working at In The Pocket means accepting a high level of autonomy. We rely on trust and openness, and sharing our learning curve. At In The Pocket there’s time to experiment and budget to develop yourself. In the last few years, you could find our developers at WWDC, Google I/O, ReactEurope... If you’d like to know more about our perks, take a look at this page.

On a personal level we are looking for a colleague who shares our values.

Ownership: Working at In The Pocket means accepting a high level of autonomy. You take ownership and show the ability to decide and act for the good of the company.

Integrity: Stick to your values, even when it doesn’t pay off in the short term. In The Pocket relies on trust and openness, which in turn relies on your integrity.

Lead & Educate: Digital technologies are changing the world. We go all in, head-first. We take the lead in designing and building with emerging technologies. Weshare our passion and knowledge with as many people as possible.

Agility: In The Pocket is permanently under construction. We never settle,it’s never done. Observing, adapting and improving is in our nature. That resonates with the people who work here. We are always looking for a better solution, always ready for the next step, pragmatic and committed to move forward.