Sales Associate

1 Month ago • All levels • Manufacturing

Job Summary

Job Description

As a Trek Sales Associate, you'll be on the frontlines helping customers enjoy cycling. You'll learn about Trek's products, make recommendations, and build relationships with riders. The role requires a fast-paced, customer-centric approach with strong hospitality skills. While bike expertise is a plus, it's not required; eagerness to learn and a commitment to providing excellent customer service are key. Responsibilities include evaluating customer needs, exceeding expectations, and fostering meaningful customer relationships. The position involves a fast-paced retail environment focused on exceeding customer expectations and delivering an exceptional cycling experience.
Must have:
  • Positive attitude and helpfulness
  • Excellent hospitality and listening skills
  • Great communication (customers & team)
  • Desire to cultivate customer relationships
  • Commitment to best cycling experience
Good to have:
  • Prior bike industry experience
Perks:
  • Flexible and fun company culture
  • Competitive health care (PPO & HDHP)
  • Dental & Vision insurance
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life
  • Competitive vacation package
  • 401(k) with match & ESOP
  • 12 weeks maternity leave (100% pay)
  • Paid company holidays
  • Tuition Reimbursement (up to $15,000)
  • Employee & partner retail discounts

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Midland


Summary

Job Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.


What you’ll bring to the team

  • A positive, pitch-right-in attitude and motivation to help every customer find what they need
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Great communication with customers and teammates
  • A desire to cultivate customer relationships and create your own client base
  • A commitment to deliver the best possible cycling experience for each customer

Hourly Position: Range $18-23 per hour based on experience

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care
•    PPO & HDHP medical plan options, Dental insurance, Vision insurance
•    Flexible Spending Accounts (FSA)
•    Free life insurance & optional term life insurance
•    Competitive vacation package
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    12 weeks of maternity leave with 100% pay
•    Paid company holidays
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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