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SalesForce consultant

Bratislava Region, Slovakia (On-site)

SalesForce consultant

12 Hours ago • 2 Years + • Administrative

About the job

Summary

The Salesforce Consultant at NESS Slovensko a.s. serves as the primary contact for clients in designing and implementing information systems and software technologies, particularly Salesforce CRM. Responsibilities include providing consultations, analyzing client needs, proposing solutions, implementing approved designs, offering technical support to clients and internal teams, resolving technical issues, managing client relations, improving support processes, testing functionalities, maintaining documentation, supporting routine operations, aiding sales activities (including proposals and contracts), and conducting user training. The role requires strong communication, presentation, and organizational skills, along with systematic thinking, flexibility, and a willingness to learn.

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salesforce

Must have:

2+ years Salesforce experience
Excellent communication skills
Solution design & implementation
Technical support & problem-solving
Client relationship management
C1 level English

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Description

Position at NESS Slovensko a.s.

Salesforce Consultant

Konzultant je prvým kontaktným bodom pre zákazníka pri navrhovaní a implementácii informačných systémov a softvérových technológií, najmä CRM Salesforce. Poskytuje konzultácie, analyzuje potreby a navrhuje riešenia, ktoré zohľadňujú požiadavky klienta.

Náplň práce

Typické činnosti:

Poskytovanie poradenstva a konzultácií klientom v oblasti ponúkaných riešení.
Analýza aktuálneho stavu a potrieb klienta, špecifikácia požiadaviek.
Tvorba konceptov riešení a zákazníckych implementácií.
Realizácia riešení na základe schváleného návrhu.
Poskytovanie kvalifikovanej technickej podpory klientom, partnerom a interným tímom.
Riešenie technických problémov priamo u klienta.
Komunikácia a rozvoj vzťahov s klientmi a partnermi.
Zlepšovanie procesov v oblasti technickej podpory.

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