Senior DevOps Engineer

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role: 

We are seeking a skilled DevOps Engineer to join our dynamic team supporting federal customers. The ideal candidate will have extensive experience in cloud infrastructure management, CI/CD pipeline implementation, and automation. Due to the nature of the work, this position requires U.S. Citizenship.

This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH).

Responsibilities :

• Design, build, and maintain CI/CD pipelines to streamline software development and deployment.
• Manage cloud infrastructure (AWS, Azure, or GCP) using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Collaborate with development and operations teams to automate and optimize development workflows.
• Monitor and troubleshoot system performance, ensuring high availability and reliability.
• Implement security best practices and ensure compliance with federal regulations.
• Develop and maintain comprehensive documentation for system architecture, processes, and procedure.

Basic Qualifications:

• 5+ years of experience as a DevOps Engineer or in a similar role.
• Experience with cloud platforms such as AWS required (Azure/GCP is a plus).
• Proficiency in containerization and orchestration tools like Docker and Kubernetes.
• Strong knowledge of Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions).
• Scripting and automation skills using Python, or similar languages.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Familiarity with monitoring and logging tools like Prometheus, Grafana, or ELK Stack.
• Understanding of security best practices and compliance standards for federal systems.
• U.S. Citizenship is required.
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience.

Preferred Qualifications:

• Experience working on federal government contracts or projects is a plus.
• Nice to have Certification in AWS, Azure, or Google Cloud.

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

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