Senior Executive / Assistant Manager - Customer Quality

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

• The APU Quality Leader position coordinate Quality members inside the APU, coordinate process and product audit, train and coach the Logical Thinking. This position cannot supersede Site Quality Manager authority.

• Initiate the QRQC in QIM database – participate to the containment and validate the robustness of the containment

• Support APU Managers / Site Manager in the analysis of issues assigned in the QRQC activities

• Update the APU quality tracking charts : Customer Returns Cost of Non Quality …

• Perform audits on the line to detect non-respect of the Standard and identify with the APU the actions to be completed to therefore comply with the Standard

• Participate in the eradication of Customer issues and Non Quality issues

• Along the APU QRQC meeting ensure that rules are respected and “Stop at first disagree” and “Stop at first no” are applied

• Perform the revision of the control plan after an issue

• Verify 4M matrix respect with regards product or process changes and ensure customer awareness and approval of changes in accordance with the 4M matrix

• Update the quality documents following a process related change

• Verify the continuous conformance of the process to generate product to specification in accordance with the control plans (machine capability – yearly product audit …)

• Has authority to stop a manufacturing / assembly line in any situation where Standards are not respected or a safety or quality risk for the operator or for the customer has been detected or following a LLC Stability audit demonstrating lower than 100%

• Represent Customer within Valeo on Quality matters (communication/Escalation)

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Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com