Site Program Manager, HR Operations (Mandarin, English)
2 Weeks ago • 5 Years + • Operations
About the job
Summary
As a Site Program Manager, HR Operations at Google, you will lead complex, multi-disciplinary projects focused on improving the Googler experience and driving site strategy. Responsibilities include overseeing strategic site programs, identifying process improvement opportunities, collaborating with cross-functional teams (including Site leadership, HR, Internal Communications, REWS, GSRS, and Country Operations), and developing solutions to meet operational scale. This role requires fluent Mandarin and English communication to support client relationship management in the region. The ideal candidate will have a strong problem-solving approach, excel in cross-functional collaboration, and be comfortable working in ambiguous environments.
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Minimum qualifications:
Bachelor's degree or equivalent practical experience.
5 years of experience managing projects.
Ability to communicate in Mandarin and English fluently to support client relationship management in this region.
Preferred qualifications:
Experience in management consulting or human resources including diversity programs.
Experience working closely with executive leadership.
Ability to influence, build consensus, and inspire followership across all levels of the organization.
Excellent verbal and written communications skills with good judgment, high tolerance for ambiguity in a fluid environment.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
This is a high visibility role with ample opportunity for impact, a great fit for a leader looking for complex and ambiguous problems and full ownership for building solutions.
Global Sites Strategy team members are strong problem solvers with a focus on driving impact. Whether you are making company-wide initiatives more localized, driving site leaders to define and drive site strategies forward, or measuring the efficacy of Googlers engagement programs - you are passionate about Google culture. You thrive working cross-functionally and globally. You influence up and across organizational boundaries. You are resourceful, creative, driven and excited to share the magic of working at Google.
Responsibilities
Drive site strategy priorities forward tracking progress and make data-driven decisions to align with market plans and company-wide objectives.
Oversee the execution of strategic site programs by identifying opportunities that improve processes and the Googler experience. Move a program forward cohesively across verticals.
Coordinate, collaborate and influence across functions and teams within sites, including Site leadership (Site Leads, Country Managers, Product Area Site Representatives), Market Human Resource (HR), Internal Communications, Real Estate and Workplace Services (REWS), Global Security and Resilience Services (GSRS), Country Operations, and more.
Develop solutions, build the infrastructure and processes that can meet Taiwan’s scale of operations.
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.