Solutions Delivery Lead

At Lumeto, we’re building the future of immersive learning through InvolveXR, our Extended Reality (XR) platform that powers realistic, interactive training simulations. We deliver cutting-edge VR-based education and training experiences to healthcare providers, government partners, and academic institutions. Our platform is reshaping how critical skills are taught, assessed, and scaled across sectors.

We’re passionate about impact, curious by nature, and ready to grow. Come build with us.

As Solutions Delivery Lead, you’ll play a pivotal role in the execution of customer-facing immersive education and training projects. You'll work closely with internal stakeholders—across product, engineering, and marketing—and external project partners to ensure solutions are delivered efficiently, effectively, and with measurable impact.

This role demands strategic thinking, meticulous organization, and a solution-oriented mindset. You won’t just be managing timelines—you’ll be guiding some of the most innovative and impactful training simulation projects in the industry.

• Lead end-to-end delivery of immersive XR education projects, ensuring successful outcomes across internal and external success metrics.
• Coordinate cross-functional teams (product, engineering, clinical, design) to align on project requirements and timelines.
• Manage diverse external stakeholder groups across healthcare, academia, and government sectors—ensuring project clarity, structure, and alignment at every stage.
• Proactively identify and act on opportunities to expand project reach, improve scalability, and support the business development team in building compelling business cases.
• Track project progress and provide clear, insightful reporting to Lumeto’s senior leadership, customers, funders, and investors.
• Identify risks early and implement practical, innovative solutions to maintain project momentum.
• Support the evolution of Lumeto’s delivery frameworks, tools, and best practices.
  

Must-Haves:

• 3–5 years of experience in delivering complex, multi-phase projects—preferably in tech, health, edtech, or immersive training.
• Background or strong familiarity with healthcare training, education delivery, or technology-driven learning platforms.
• Proven ability to navigate cross-functional teams and multi-organization consortiums.
• Exceptional communication and interpersonal skills; ability to build trust with diverse stakeholders.
• Strong organizational skills with a process-driven approach and the agility to manage shifting priorities.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence, Google Workspace).
• Comfort with ambiguity and rapid iteration—you're energized by the pace of startups.
• Eligible to obtain Government of Canada Reliability Clearance.
  

Nice-to-Haves:

• Familiarity with XR, simulation platforms, or immersive learning technologies.
• Experience working on government, military, or higher education projects.
• Exposure to IP disclosures, project reporting to funders, or innovation program compliance.

• Take ownership of one or more in-flight customer projects, aligning delivery plans with defined success metrics.
• Build relationships across the Lumeto team and with external stakeholders.
• Implement early risk assessments and support reporting to project funders and investors.
• Contribute to product and process feedback loops, shaping future project delivery models.
  

• Successful delivery of customer projects—on time, on budget, and against defined metrics.
• Clear, proactive reporting and communications that drive stakeholder alignment.
• Early risk identification and resolution through creative, effective solutions.

High levels of customer satisfaction resulting in referrals or expanded engagement.