Job Description:

The Toppan Merrill Solutions Sales Engineer role is responsible for providing support on an enterprise level software and services solution for various clients. The Solutions Sales Engineer has the primary objective of supporting the sales organization who is an “internal” client. The Solutions Sales Engineer will work directly with the sales organization to support them in presenting and selling Toppan Merrill software and services. The Solutions Sales Engineer will play a critical role in mapping and driving the Toppan Merrill solution and technology discussions during the sales process.

Essential Duties and Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services and build new presentations for use by sales and the Client Advisory Services (“CAS”) team.
• Explain product capabilities, limitations, and implementation requirements and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities.
• Actively participate in sales calls involving complex technical requirements or multiple hardware platforms serving as the lead “technical” resource in the sales cycle.
• Identify and develop innovative solutions to client requirements while managing client expectations.

Minimum Education

• Bachelor’s degree in related field a plus

Minimum Experience

• 3-5 years minimum experience in a direct client contact and consulting role preferably in technology services
• Excellent verbal and written communication/interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non-technical individiuals.
• Pro-active ability to anticipate client needs and problem solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Ability to interact with internal/external clients/customers in a professional manner.
• Strong technical aptitude.
• Demonstrated commitment to continuous learning in order to stay current on changing regulations and product enhancements.
• Miscellaneous duties as assigned.

Essential Behavioral Requirements:

All Toppan Merrill employees are expected to conduct themselves and to behave in a manner which promotes company values, principals, policy, and culture, and that is conducive to the efficient operation of the Company.

Compliance with all Company Policies and Procedures

• Adhere to time recording policies and attendance guidelines
• Adhere to company Code of Conduct
• Security of Toppan Merrill and client information is a shared responsibility for every employee
• Adhere to company security policy and report any suspicious security events immediately to the IT Help Desk
• Required to complete mandatory training (which may include HIPAA, Handling Private Information, Workplace Respect, Conflict of Interest, etc)
• Avoid the use of profanity or abusive language
• Refrain from using company resources for conducting personal business or for other unauthorized personal purposes. Resources include but are not limited to such things as: Office supplies; shipping, delivery or messengers services (USPS, UPS, and all other carriers); Printing and reproduction equipment; company owned vehicles, and limousine or car services
• Avoid frequent personal phone calls and internet use

Promote a Respectful Work Environment

• Maintain the self-confidence and self-esteem of others
• Develop a thorough understanding of job expectations
• Be willing to learn new processes or techniques
• Maintain the work place and work area cleanliness and orderliness
• Be truthful in statements to management and fellow employees
• Treat all customers, visitors and fellow employees in a courteous manner
• Refrain from any behavior or conduct which is deemed offensive
• Demonstrate excellent conflict resolution skills
• Ability to work in a team environment
• Ability to receive feedback in a professional manner

We understand that your skills deserve recognition. That's why we offer a competitive pay scale ranging from $135,000 – $140,000 annually, based on experience and expertise. In addition, this potion is eligible for a 20% target bonus incentive based on performance. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• Employer Contribution to 401K
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.