(Sr)Supervisor - Operations Non-Nike Da Guan

At Maersk, we have big plans. Our aspiration is to become the global expert in integrated logistics, offering a truly end-to-end service that makes daily trade simpler and easier than ever.

As a key member of our frontline team, you'll be supported by leading-edge technology and innovative solutions that will help you to meet the diverse needs of our clients. Join us and be part of a dynamic environment where your skills and expertise will be valued and rewarded. Go big, join Maersk!

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Responsibilities:

• Manage on-site administrative tasks, including billing, quality control, supplies, inventory, and customer complaints, and report to the warehouse unit supervisor.
• Act as the deputy for the Warehouse Supervisor, assisting in managing warehouse operational performance and outsourced labor.
• Supervise the quality standards of various warehouse operations, investigate inventory discrepancies, and address customer complaints.
• Regularly monitor the inventory of supplies and increase turnover rates while ensuring a steady supply.
• Oversee periodic software updates and ensure the proper functioning of systems and software.
• Participate in weekly customer meetings, providing updates on brand quality guidelines to all warehouse team leaders.
• Respond to on-site situations and provide system update recommendations to customers.

Job Requirements:

• Proficient in Microsoft Office, especially Excel (functions/formulas/pivot tables), Word, and PowerPoint.
• Experience in logistics customer service.
• Maintain a positive and optimistic attitude at work.
• Willing to work on shifts, including holidays.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.