Student Services Representative

21 Hours ago • All levels • $37,440 PA - $41,600 PA

Job Summary

Job Description

Adtalem Global Education is a national leader in post-secondary education focused on healthcare. They provide professional talent to the healthcare industry, educating and empowering students to become leaders and make a lasting impact on public health. Adtalem operates on a hybrid schedule with four in-office days per week to foster creativity, innovation, communication, and relationship-building. The Registrar Services Representative position supports the Registrar Services department by completing transcript evaluations, graduation audits, records review, and student registration. This role involves providing student and stakeholder support, mastering operational systems, and ensuring compliance with institutional policies. The representative will evaluate documents for enrollment and transfer credit, register students, and collaborate with program heads on various situations.
Must have:
  • Bachelor's Degree or comparable work experience
  • Strong customer service experience
  • PC skills in Microsoft Office, Internet, and databases
  • Outstanding communication and interpersonal skills
  • Ability to work autonomously and in a team
  • Ability to perform efficiently in a virtual setting
  • Ability to learn and adapt quickly
  • Strong organization and multi-tasking skills
  • Ability to work varied office hours including evenings/weekends
Perks:
  • Health, dental, vision, life, and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 days of paid vacation annually
  • 12 paid holidays + 2 floating holidays

Job Details

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Job Description

Opportunity at a Glance
The Registrar Services Representative position works behind the scenes to complete transcript evaluations, graduation audits, records review, student registration, and various stretch assignments supporting the Registrar Services department and institutional partners.

Responsibilities

  • Works independently on assigned tasks while meeting productivity and performance expectations.
  • Provides student and stakeholder support, directly and/or indirectly, to internal and external stakeholders by upholding service level agreements.
  • Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners.
  • Participates in additional trainings, as needed.
  • Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.
  • Registers students for courses based on completed evaluation and entry into the program.
  • Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide.
  • Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.
  • Completes other duties as assigned.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor's Degree Preferred or
  • comparable previous work experience Required
  • Strong customer service experience, preferably in an academic or professional setting Required
  • PC skills in Microsoft Office, Internet applications and database software
  • Outstanding communication and interpersonal skills with strong attention to detail
  • Ability to work effectively autonomously and independently while still engaging a high-performing team
  • Ability to perform and communicate efficiently in a virtual setting
  • Understand and retain new concepts and programs quickly and remain adaptable to change
  • Strong skills in organization and multi-tasking
  • Ability to work a variety of office hours including evenings and weekends

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18hr and $20hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.


     

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Columbia, Maryland, United States

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Wailea-Makena, Hawaii, United States (On-Site)

San Diego, California, United States (On-Site)

Washington, District Of Columbia, United States (On-Site)

Banff, Alberta, Canada (On-Site)

Huntington Park, California, United States (On-Site)

Lake Louise, Alberta, Canada (On-Site)

Richmond, Virginia, United States (On-Site)

Columbia, Maryland, United States (On-Site)

Saskatoon, Saskatchewan, Canada (Hybrid)

Wrocław, Lower Silesian Voivodeship, Poland (Hybrid)

View All Jobs

Get notified when new jobs are added by Unbroken Studios

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug