Workplace Manager

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

As a Workplace Manager, you will be responsible for the total success of a Rippling-managed site, overseeing day-to-day operations while driving strategic workplace initiatives. You will lead and grow teams, develop office policies and programs, and ensure that employees and senior stakeholders experience a high-functioning, efficient, and engaging workplace environment. Balancing frugality with business needs, you will develop workplace solutions that enhance productivity, support company growth, and align with Rippling’s leadership principles.

This role is based in our New York office Monday-Friday with occasional flexibility to work remotely.

What you will do

Site Leadership & Strategy

• Lead all workplace functions for a 400+ employee office, ensuring operational excellence and proactive issue resolution.
• Develop and execute office growth strategies, including space planning, occupancy management, and policy development.
• Guide leaders and employees through sensitive workplace changes, ensuring seamless transitions.
• Partner with senior leadership to set strategic priorities for workplace experience and office standards.
• Influence and manage budgets effectively, maintaining cost-conscious decision-making while advocating for business needs.

Operational Excellence & Workplace Programs

• Oversee and refine office operations (e.g., F&B programs, procurement, vendor management, and office supplies).
• Own food & beverage program management, including vendor selection, contract negotiations, and service performance.
• Develop and maintain workplace policies, including visitor registration, security access (Brivo), and workplace safety.
• Partner with teams like ENG/AV, Marketing, and IT to ensure seamless collaboration and execution of office programs.
• Partner with the Workplace IT Manager to ensure the health and maintenance of workplace AV systems.

Process Development & Leadership

• Establish clear, scalable internal processes for workplace operations, ensuring alignment with Rippling’s business goals.
• Create comprehensive workplace documentation to enhance self-sufficiency and streamline employee experiences.
• Implement data-driven decision-making, leveraging occupancy reports, feedback, and workplace analytics.
• Address challenges that require detailed analysis and creative problem-solving, even in ambiguous situations.

People Management & Leadership Development

• Directly manage and mentor Workplace Coordinators and vendors, ensuring high performance and team cohesion.
• Develop team members by identifying key success factors and implementing targeted growth plans.
• Navigate and resolve team conflicts fairly, fostering a high-trust and high-performance culture.
• Influence employees to adopt a self-service mindset, effectively communicating office policies and workplace expectations.
• Debate workplace policy using qualitative and quantitative data, commit to executive decisions, and mitigate risks.

What you will need

• 4+ years of Workplace or Facilities experience, 2+ years of people management experience
• Proven ability to lead and develop teams, including skilled individual contributors and vendors.
• Strong strategic and operational expertise in managing office environments, programs, and cost-effective solutions.
• Exceptional stakeholder management skills, earning trust from senior leadership and guiding employees through workplace changes.
• Highly adaptable, able to “unlearn” traditional corporate real estate models and embrace Rippling’s agile approach.
• Experience making data-driven workplace decisions, balancing qualitative insights with quantitative analysis.
• Excellent communication and conflict-resolution skills, with the ability to influence cross-functional teams.
• Strong problem-solving abilities, able to manage complex projects and competing priorities with minimal oversight.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with the range below based on location; Tier 1 - San Francisco Bay Area/New York City Metro.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.