Account Manager

Job Title

Job Description

Account Manager - Enterprise Informatics:

You will be responsible for expanding our presence across Enterprise Informatics (EI) install base accounts in Mexico. You will work together with product-focused Sales Specialists EI to drive growth by bringing the full value of our EI portfolio to customers. You will deepen customer relationships in existing accounts and cultivate opportunities to cross-sell and/or expand our solutions at key accounts. 

Your role:

• Main point contact for customer accounts for the Philips Enterprise Informatics portfolio in the Mexican Territory. (Radiology, Clinical, Cardiovascular, CI&I informatics)

• Cultivate meaningful customer partnerships and expand EI presence within existing install base nation-wide.

• Nurture and continuously grow a network of key customer decision makers at our EI install base accounts, serving as the “face of EI sales” for the account and maintaining a high-touch relationship 

• Translate customer needs into an executable account strategy that effectively positions EI solutions to create value for customers 

• Own sales opportunities end-to-end, collaborating with product-focused Sales Specialists to provide deep product expertise during key portions of the sales process 

• Collaborate with regional commercial leaders to deliver on shared EI business objectives across the full EI solution portfolio 

• Effectively manage an order funnel to build towards targets and EI business objectives and maintain EI seller best practices (incl. Salesforce utilization and hygiene) to enable effective reporting and forecasting 

You're the right fit if:

• You have acquired a minimum of 5 years of commercial experience working with accounts within the Technology and/or Medical Equipment Industries, selling software solutions.

• You hold a bachelor's degree in engineering or related areas.

• Your skills include, customer first approach, patient safety and quality mindset, focus on selling value, impeccable funnel management (Salesforce), Good stakeholder management within a multinational environment, proven ability to work with direct and indirect channels, good understanding of commercial and go-to-market strategies.

• You are based in CDMX and have availability to travel to other cities and/or states 50% of the time.

• Basic to Intermediate English.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office role.

About Philips
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