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Account Manager, Google Workspace, Small/Medium Businesses (English)

Account Manager, Google Workspace, Small/Medium Businesses (English)

1 Hour ago • 4 Years + • Account Management

About the job

4 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

innovation

marketing-automation

saas-business-models

Job Description

As a Google Cloud Account Manager, you'll inspire leading companies, schools, and government agencies to utilize Google Workspace, Search, and Chrome. You'll advocate for the innovative power of these products to enhance productivity, collaboration, and mobility. Responsibilities include identifying upsell opportunities for existing Workspace customers, collaborating with reseller partners, cultivating customer satisfaction, and liaising with Marketing and Product teams. The role focuses on driving Google Workspace adoption and usage among small and medium-sized businesses (SMBs). You will be responsible for providing the best solutions for innovation by meeting customers where they are at. Success requires strong communication, sales, and relationship-management skills within the IT industry, particularly within cloud sales and SaaS solutions.

Must have:

Bachelor's degree or equivalent experience
4+ years sales/relationship management in IT
Cloud sales experience
Fluent English communication
Identify upsell opportunities
Work with reseller partners
Cultivate customer satisfaction

Good to have:

Experience with marketing automation and CRM tools
Experience selling with/through resellers
Google Workspace or productivity tool experience
Translating analysis into business plans
SaaS experience with SMBs and mid-market
Managing multiple tasks with shifting priorities

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in sales/relationship management in the IT industry.
Experience in cloud sales.
Ability to communicate in English fluently to communicate with internal and external stakeholders.

Preferred qualifications:

Experience in executing email campaigns through marketing automation and CRM tools.
Experience in selling with and through resellers.
Experience in Google Workspace or promoting productivity tools.
Experience in translating analysis and insights into business plans.
Experience in SaaS promoting to Small and Medium Businesses (SMB) and Mid-Market customers.
Ability to manage multiple tasks with shifting priorities and varying deadlines.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to work with Google tools like Google Workspace, Search, and Chrome. You will advocate the innovative power of products to make organizations more productive, collaborative, and mobile.

The Google Workspace team helps customers transform how they work through the use of Google's productivity and collaboration tools including Gmail, Google Drive, and Google Meet.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Identify opportunities to upsell Google Workspace products to the existing Workspace customers.
Work with reseller partners to generate business opportunities through the partner channel.
Cultivate Google Workspace usage, adoption, and customer satisfaction over the phone with customers.
Liaise with Marketing and Product teams to improve the overall experience.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.