Accounts Receivable Specialist
Job Summary
Job Description
Entrata is seeking a dependable Accounts Receivable Specialist to ensure accurate tracking and collection from customers. The role involves daily interaction with customers and the team, requiring excellent people skills and professionalism. The specialist will be responsible for ensuring accurate customer charges and timely payment collection. Responsibilities include reconciling accounts, processing payments, creating reports, resolving billing issues, and communicating with customers regarding outstanding balances.
Must have:
- 1+ year of experience in Accounts Receivable
- Adaptability and efficient time management
- High degree of accuracy and attention to detail
- Skilled in written and oral communication
- Proficiency in English and MS Office (specifically Excel).
Good to have:
- Customer service experience
- Hands-on experience in operating spreadsheets, accounting software
- Familiarity with CRM systems and billing software
Perks:
- Flexible and transparent culture with remote and hybrid work options
- Comprehensive medical, dental, and vision coverage
- HSA/FSA options and employer-paid disability benefits
- Access to 401(k) or similar retirement plans with employer matching
- Wellness initiatives promoting physical and mental well-being
- Family-centric leave policies
- Entrata Cares programs offering opportunities for volunteerism
- Exclusive Previ cell phone plan and discounts
- Bi-annual swag drops for employees
4 skills required
Job Details
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
Entrata is looking for a dependable Accounts Receivable Specialist to ensure the company tracks and collects from our customers consistently and correctly. Your job will be important for safeguarding our revenues. In this role, you will interact on a daily basis with our customers as well as your team. You’ll represent our company and brand in these interactions, so it’s important for us that you have excellent people skills, professionalism, and a positive attitude. The goal is to ensure the company charges its customers appropriately and collects payments in a timely manner. ** This is an onsite position in Lehi, UT
Responsibilities will include
- Reconcile customer accounts and ensure we are billing all the appropriate items correctly.
- Process new accounts and incoming payments.
- Create AR statements and reports detailing accounts receivable status.
- Verify discrepancies and resolve clients’ billing issues.
- Review and evaluate the status of customer accounts.
- Create invoices and send them to customers through various channels. (mail, email, etc.) Also, assist in monthly billings to customers.
- Serving as the point person for customer and internal department inquiries and requests around billing and collection issues.
- Communicating with past due customers to resolve outstanding balances as necessary.
- Other duties as assigned.
Minimum Qualifications
- High school diploma or equivalent - Associate or Bachelor’s degree preferred.
- 1+ year of experience in Accounts Receivable.
- Demonstrated adaptability and efficient time management with the ability to prioritize workload.
- Well organized with a high degree of accuracy and attention to detail.
- Skilled in written and oral communication to effectively manage business relationships.
- Customer service experience is a significant plus.
- Hands-on experience in operating spreadsheets, accounting software.
- Proficiency in English and MS Office (specifically Excel).
Preferred Qualifications
- Bachelor's degree preferred.
- Familiarity with CRM systems and billing software.
#LI-Onsite
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
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