We are seeking an experienced Amazon Pinpoint/Lex Subject Matter Expert (SME) to join our team. The ideal candidate will have extensive experience with Amazon Pinpoint and a strong understanding of integrating Pinpoint functionalities into custom applications. This role involves working closely with our development team to build a custom UI that combines functionalities from Amazon Connect and Amazon Pinpoint into a unified system. The candidate will also be specialized in developing conversational interfaces using Amazon Lex and integrating them into our custom applications. The role involves creating advanced natural language understanding (NLU) capabilities for our SMS campaigns and agent interfaces.