Benefits Analyst (12 Month Fixed Term Contract)
Job Summary
Job Description
As a Benefits Analyst at Coupa, you will support globally aligned benefits programs, enhancing the employee experience. You will be a key member of the Total Rewards Team, assisting with benefits administration across EMEA, APAC, and the Americas, managing operations related to employee benefit programs. Responsibilities include providing first-line support for global employee benefits inquiries, collaborating with HR Ops and Payroll to streamline processes, enhancing employee experience, maintaining compliance by auditing benefit programs and managing vendor relationships and identifying and implementing solutions. This role will impact the day-to-day satisfaction of employees and the overall efficiency of our global benefits function.
Must have:
- Strong communication skills and ability to engage effectively with employees.
- Highly organized and adaptable, with proven ability to prioritize in a dynamic environment.
- A proactive, customer-first mindset focusing on improving employee experience.
- Team-oriented with the ability to work independently and collaboratively.
- High levels of integrity, professionalism, and a continuous improvement mentality.
6 skills required
Job Details
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
We have an exciting opportunity for a Benefits Analyst to join us, on a 12-month fixed term contract, full time on a remote basis.
The Impact of a Benefit Analyst at Coupa:
As a Benefits Analyst at Coupa, you will play a vital role in supporting the delivery of high-quality, globally-aligned benefits programs that enhance the employee experience. You’ll be a key member of the Total Rewards Team, supporting benefits administration across EMEA, APAC and the Americas, managing the operations related to employee benefit programs. This role will have a direct impact on the day-to-day satisfaction of employees and the overall efficiency of our global benefits function.
What You'll Do:
- Provide first-line support for global employee benefits enquiries and enrollment processes, including annual open enrollment in the US.
- Collaborate with HR Ops and Payroll to streamline processes, reconcile benefits data, and reduce errors in payroll and invoicing.
- Enhance employee experience through clear self-service content and support for family leave program rollouts across EMEA and APAC.
- Maintain compliance and accuracy by auditing benefit programs and managing vendor relationships, including offboarding support.
- Identify and implement scalable solutions to close operational gaps and ensure consistency across global benefits administration.
What You Will Bring to Coupa:
- Strong communication skills and ability to engage effectively with employees, vendors, and internal teams across regions.
- Highly organized and adaptable, with proven ability to prioritize in a fast-paced, dynamic environment.
- A proactive, customer-first mindset and a clear focus on improving employee experience and operational efficiency.
- Team-oriented with the ability to work both independently and collaboratively while managing competing priorities.
- High levels of integrity, professionalism, and a continuous improvement mentality.
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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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